Lead Housekeeper (GRN)

Description

POSITION SUMMARY:

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Provides direct leadership, instruction and motivation for students in swimming classes. The Lead Housekeeper is responsible for the overall safety, cleanliness and maintenance of YMCA facilities. Assist members, guests, and staff in a friendly and professional manner. Keeps, the facility free of hazards and performs maintenance and cleaning duties as assigned.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1. Responsible for the direct cleaning of the YMCA, such as cleaning and sanitizing restrooms, locker rooms, vacuuming, dusting, mopping, trash removal, window cleaning, picking up trash/spills, etc., floor cleaning and maintenance, in all areas of the Y.
2. Performs housekeeping duties: provides "hands on" experience to maintain clean facilities
3. Helps to develop and follow cleaning checklist for all areas of the building on a daily basis.
4. Responsible for communicating and submitting to supervisor inventory, supplies needed to maintain the building
5. Order & Coordinate Supplies: paper products, cleaning supplies, etc. per established schedule
6. Organize, clean and maintain storage area for the cleaning supplies and equipment
7. Maintain a clean and positive image along with YMCA attire/uniform
8. Maintain communication with all staff via in person and / or through work orders that are developed
9. Can create, follow and finish work orders in a timely manner
10. Interact with staff and members in a positive manner and create a team atmosphere
11. Develop an understanding and commitment to the Annual Campaign
12. Works closely with Property Director and / or appropriate staff to help process new hire paperwork.
13. Provides Leadership and Training to other housekeeping staff; coordinates work and scheduling of community service and volunteers working in housekeeping
14. Provide consistent feedback to housekeeping staff related to areas of improvement and facility related issues impacting membership satisfaction. Work closely with Property Director to address issues.
15. Ability to cover shifts and work evenings and weekends.
16. Ability to perform "hands on" minor maintenance tasks as needed such as; changing light bulbs, unclogging sinks/toilets/drains, painting and light plumbing.

ESSENTIAL FUNCTIONS | ABUSE PREVENTION:

Upholding the YMCA's commitment to the safety and well-being of youth in our programs is a core responsibility of all staff regardless of position.

1. Attend required abuse risk management training.
2. Screen employees and volunteers for abuse risk according to policies and procedures.
3. Train, supervise, and require adherence of employees and volunteers to policies and procedures related to abuse risk.
4. Provide employees and volunteers with regular feedback about boundaries with consumers.
5. Respond quickly to policy and procedure violations.
6. Respond quickly and seriously to all reports of suspicious and inappropriate behaviors.
7. Communicate the YMCA's commitment to abuse prevention.
8. Follow mandated abuse reporting requirements.

LEADERSHIP COMPETENCIES:

• Collaboration - Develops and maintains positive relationships with volunteers, members or program participants, and colleagues at all levels of the organization.
• Critical Thinking & Decision Making - Recognizes own biases and suspends judgmental thinking. Responds to challenges with possible solutions in a timely manner.
• Emotional Maturity - Acts responsibly for behavior. Operations with openness and willingness to receive ongoing feedback from all levels of the organization. Remains calm and objective. Leads with empathy.
• Communication & Influence - Listens with the intent to understand and asking open-ended questions. Responds to individual needs of the other person
• Developing Self & Others - Supports others in achieving their goals. Reflects on and learns from successes and mistakes. Proactively shares information to help others be more successful. Volunteers for challenging tasks or projects in an effort to grow and develop.

QUALIFICATIONS:

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language
• Communicate verbally to groups and individuals
• Can use a computer for email communications & work order tracking systems

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Stand for long periods of time.
• Repeat the same movements.
• Use their hands to handle, control, or feel objects, tools, or controls.
• Kneel, stoop, crouch, or crawl.
• Use stomach and lower back muscles to support the body for long periods without getting tired.
• Be physically active for long periods without getting tired or out of breath.
• Bend, stretch, twist, or reach out.
• Use muscles to lift, push, pull, or carry heavy objects up to 50 lbs.
• See details of objects that are less than a few feet away.