Head of Solutions Architecture

Responsibilities

• Hire, manage, and guide a team of Solutions Architects by providing both technical leadership and career development support.
• Be deeply involved in customer-facing engagements, serving as an escalation point for the SA team and helping drive complex problem‑solving initiatives for strategic customers.
• Enable the SA organization’s success by building scalable strategies, improving processes, identifying operational gaps, and addressing challenges at the root‑cause level.
• Set goals for your team in collaboration with Sales and other cross‑functional stakeholders to establish clear expectations, accountability, and measurable performance outcomes.
• Act as a technical sponsor for high‑value strategic customers and advise them on their overall security adoption strategies, use case scoping, and POC execution.
• Partner closely with Industries sales leadership to identify new strategies to drive adoption of Upwind products across specific verticals and horizontal use cases.
• Work cross‑functionally with Product, Engineering, and Marketing teams to influence roadmap priorities, amplify customer feedback, remove blockers to adoption, and improve go‑to‑market effectiveness.
• Coach and mentor the SA team on customer engagement, technical strategy, and execution excellence while helping guide the overall direction and maturity of the organization.
• Travel to customer sites or conferences for executive‑level sessions, technical workshops, and relationship building.
• Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
• Contribute to thought leadership through conference presentations, webinars, and technical content creation.
• Stay current with emerging AI trends and the competitive landscape.

Requirements

• 5+ years of experience as a Solutions Architect, Sales Engineer, or similar pre‑sales technical role.
• 3+ years of technical pre‑sales management experience.
• Have deep technical proficiency with cloud security industry.
• Thrive in building and rapidly scaling teams and processes within ambiguous and fast‑moving environments.
• Have excellent communication, collaboration, and coaching abilities.
• Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies.
• Have a passion for making powerful technology safe and societally beneficial.
• Stay up‑to‑date and informed by taking an active interest in emerging research and industry trends within cloud security.