Dental Treatment Coordinator

Job Details Job Location: Hopkinton, MA 01748 Position Type: Full Time Salary Range: $24.00 - $26.00 Hourly Job Category: Health Care Overview At Simply Orthodontics, the Treatment Coordinator plays a key role in helping patients begin their orthodontic journey with confidence. You’ll be responsible for creating a warm, welcoming experience while educating patients and families about treatment recommendations, financial options, and next steps. If you’re relationship-driven, confident discussing treatment and finances, and passionate about helping patients say “yes” to care, we’d love to meet you. Prior sales experience is required. Candidates with jewelry and mobile sales experience are encouraged to apply! Responsibilities Create an exceptional first impression by welcoming new patients and families and guiding them through the orthodontic consultation experience. Serve as the primary point of contact for new patient exams, helping patients understand recommended treatment and what to expect throughout their orthodontic journey. Present orthodontic treatment plans and confidently explain financial arrangements, insurance benefits, and payment options in a clear, patient‑friendly manner. Build trust and strong relationships with patients and families to support treatment acceptance and create a positive experience. Partner closely with the Orthodontist and clinical team to ensure a seamless transition from consultation to treatment start. Follow up with patients considering treatment to answer questions, overcome barriers, and support case acceptance. Coordinate treatment starts and ensure all required paperwork, consents, and financial arrangements are completed accurately. Track consultation outcomes, treatment acceptance, and key patient follow‑up activities to support office goals. Maintain accurate patient documentation and ensure compliance with HIPAA standards. Contribute to a welcoming, organized, and professional office environment. Full‑time Benefits Health insurance starting on your first day of employment. Vision insurance. Paid vacation time. Paid holidays. Paid sick time. Dental and orthodontic benefits. 401(k) retirement plan with employer contribution. Consistent, set schedule (no weekends!). Qualifications We’re willing to train the right candidate for a great career path. Prior sales experience is a plus. Must have excellent verbal and written communication skills. Ability to correspond with proper English composition, grammar, spelling and punctuation. Proficient on the computer. #J-18808-Ljbffr