Social Work - Family Resource Coordinator

Job Title & Specialty Area: Family Resource Coordinator

Department : Social Work

Location : Plano, TX

Shift : Full-time, Mon-Fri

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary

This position is responsible for coordinating hospital and community resources in accordance with treatment team recommendations. Assist with resource applications, facilitating ongoing governmental and community aide in collaboration with unit based clinical social worker.

Responsibilities

• Provide information and referral on available community resources identified by the clinical social worker. Initiate contact with family for prompt follow-up on needs (For example, concrete resources such as housing, transportation, food, outpatient counseling, inpatient community behavioral health treatment, wish organizations, disability applications, etc.)
• Assist with the resource and referral process involved with the ongoing assessment of Social Determinants of Health (SDOH)
• Liaison with outside agencies to maximize follow through by agency and family
• Collaborate with unit based social worker and clinical stakeholders on availability of support to meet the identified needs of the family
• Document resource assistance and referrals in departmental logs and in the Electronic Medical Record (EMR)
• Update clinical social worker on progress in locating resources

How You’ll Be Successful

WORK EXPERIENCE

• At least 2 years in Human Services related field (Human Development, Family Studies, Social Work, Psychology) preferred

EDUCATION

• High school diploma or equivalent required
• Two-year Associate's degree or equivalent experience Human Services or related field preferred

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care for You

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure
• Paid Parental Leave (up to 12 weeks)
• Caregiver Leave
• Adoption and surrogacy reimbursement

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.