Quality Assurance Supervisor

Quality Assurance Supervisor

Alene Candles LLC & Midwest is a private label, contract manufacturer that produces high-quality candles for some of the world's most recognized retail, boutique, and cosmetic brands. With our headquarters in New Hampshire and locations in Ohio, we've been in business for over 25 years. We are passionate about making the best products in the world, making safety our number one priority, and being an insanely great place to work.

The Position

We are seeking a Quality Assurance Supervisor who leads quality staff in the day to day quality operations of the facility. You will develop and maintain standards, database information and reporting, defect identification, defect trending, and leads efforts to identify root cause and corrective actions for internal quality escapes. You will ensure the successful execution of directing resources to significantly improving product quality, departmental performance, and reducing costs.

The Quality Supervisor assists the Quality Assurance Manager in the day to day operations of the Quality Assurance Department.

The Location

We are located at 9485 Innovation Campus Way, New Albany, OH. This is an onsite position.

Additional Job Details

• Supervise designated members of the Quality inspection staff in accordance to the responsibilities listed below.
• Ensure the compliance of Alene produced product to customer specification.
• Perform and oversee in-process and finished goods inspection and maintain the quality level of the inspections.
• Provide guidance on quality assurance processes and specifications to all departments as required.
• Actively participate in data collection and trend reporting.
• Ensure compliance to Alene workmanship, housekeeping and safety policies and procedures.
• Lead and participate in lean and 5S initiatives.
• Participate in the review of Quality department procedures to ensure their accuracy.
• Perform other tasks and duties as assigned by the Quality Assurance Manager.
• Monitor the collection of sample and BMEs and ensure their timely shipment to the designated recipients.
• Monitor and control quality holds. Actively report the finished goods hold status at daily production meetings.
• Back up for Quality Manager.
• Lead CAPA review process.
• Actively participate in the planning and execution of internal audits.
• Perform basic statistical analysis and be able to interpret and communicate results.
• Attend daily production meetings, MAP reviews, QFD and other meetings as required to ensure proper input and given by the Quality department and track record assigned action.
• Lead and or participate in CAPA activities and formal responses as required.

Required Qualifications

• Associates' degree with 5+ years of related experience
• 1+ year of supervisory experience

Preferred Qualifications

• Previous process industries experience such as food or cosmetics industries a plus
• Computer proficiency in spreadsheet and word processing software in a Windows environment
• ERP experience
• Strong written and verbal communication skills.
• Excellent team building and communications skills
• Ability to work accurately, with interruptions, to meet deadlines.
• Knowledgeable in statistical process control.
• Knowledgeable in the concepts of LEAN Manufacturing and 5S
• Excellent problem solving skills.
• Ability to do analysis, draw conclusions, makes recommendations.
• Strong basic skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as rate, ratio, proportions, percentages, area, circumference, and volume. Ability to interpret graphs and charts. Be able to perform basic Statistical analysis, interpret, communicate and teach.

Benefits

Alene offers a host of competitive benefits for full-time employees, some of which include: Medical, Dental, and Vision with a Healthcare Reimbursement Account, 401(k) with company match, Basic Life Insurance (100% company paid), Employee Assistance Program, Flexible Spending Account, Paid Holidays, Paid Time Off, Tuition Reimbursement and "Alene Gives Back" – our paid volunteer program.

Alene Candles provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.