Compliance Support Specialist I

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JOB FUNCTIONS

• Receive, process, and finalize court orders, including, but not limited to garnishments, levies, and liens.
• Receive, process, and finalize subpoenas and summonses.
• Review, process, and monitor Power of Attorney, Trust, and UTMA documents and accounts.
• Assist with reviewing probate court documents.
• Assist with reviewing guardianship/conservatorship accounts, and court ordered account restrictions and transactions.
• Assist with complaint tracking and review process.
• Assist members and staff with compliance related questions and research.
• Perform other tasks as assigned by the Compliance Officer.

KNOWLEDGE

• Three or more years of financial institution or legal related experience with basic knowledge of state and federal credit union regulations.
• An understanding of credit union operations, policies, and procedures.
• Experience in researching transactions with financial institution data systems.
• Thorough knowledge of banking products and services.
• Ability to conduct in depth, accurate and timely research.

*SKILLS*

• Must be able to effectively communicate with members, third parties, and staff. Must possess above average verbal/written communication and listening skills.
• Must be able to follow up effectively; have a keen eye for detail; follow department and credit union policies and procedures; perform job functions with minimal supervision; meet deadlines; manage time effectively; and take responsibility for own actions.
• Must be able to multitask and effectively manage multiple projects and responsibilities at the same time.
• Must be able to remain professional, calm, and positive during difficult interactions with members and various third parties.
• Must have above average computer skills in relation to Microsoft Office products including Outlook, Word, Excel and Power Point, and must be able to function and complete tasks in a very fast paced environment.

*QUALITIES*

• Ethical, principled, and honest.
• Integrity and high moral responsibility.
• Confidentiality and discretion in words and actions.
• Analytical ability, with the incisiveness to ask discerning questions.
• Ability to work well with others to achieve group cohesiveness and objectives.

*EDUCATION*

• A college degree in a business-related field or an equivalent field, or at least 3 years of compliance experience.

PHYSICAL REQUIREMENTS This position requires the following physical activities within varying environmental conditions:

• Occasionally remaining in a stationary position which may be standing or sitting for a prolonged period of time.
• Occasional travel or moving from one office location to another or from one department to another at the headquarters building.
• Occasional lifting, moving, or adjusting objects up to 20 pounds.
• Constant communication with others through various channels, including verbal, email, and chat of which the last two may require consistent use of a keyboard and mouse or another electronic device.
• Work will be in a commercially reasonable temperature-controlled environment.
• Occasional temporary exterior site review which could be in outdoor elements of wind, rain, or snow.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person