Endpoint Engineer

Endpoint Platform Engineer (IGEL / Workspace ONE / Linux)

Position Overview

The Endpoint Platform Engineer will support a critical endpoint environment, with a focus on IGEL thin clients, Linux-based endpoint systems, and Workspace ONE (Omnissa).

This role is ideal for a hands-on engineer with experience supporting endpoint platforms in enterprise environments, particularly those involving thin clients and non-Windows operating systems. The engineer will help stabilize, maintain, and support ongoing platform evolution across the environment.

Key Responsibilities

• Support Linux-based endpoint environments, including thin client operating systems
• Manage and troubleshoot IGEL thin client platforms at enterprise scale
• Support Workspace ONE (Omnissa) for endpoint management and policy enforcement
• Troubleshoot OS-level, endpoint, and configuration-related issues
• Troubleshoot hardware issues across laptops, desktops, thin clients, and peripherals, including firmware-level diagnostics
• Assist with platform rollout, upgrades, and environment stabilization efforts
• Document platform standards, configurations, and operational procedures
• Collaborate with EUC, security, and infrastructure teams to resolve issues and maintain platform performance

Required Qualifications

• 5+ years of experience supporting endpoint or desktop environments in enterprise settings
• Hands-on experience with IGEL or similar thin client platforms
• Working knowledge of Linux (endpoint-level, not server-heavy administration)
• Strong hardware troubleshooting experience across enterprise endpoint devices (laptops, desktops, thin clients)
• Experience with Workspace ONE / AirWatch (Omnissa) or similar MDM platforms
• Strong troubleshooting skills across endpoint and OS-level issues
• Experience working in fast-paced, large-scale environments