D365 CE Functional Consultant

Role Overview At Avanade, we see how the power of Dynamics 365 CE & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Dynamics 365 Customer Engagement Functional Consultant, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for … Qualifications Required Skills Experience in writing functional specifications and process documentation. Familiarity with Power Platform components (e.g., Power Apps, Power Automate) in the context of extending CE. Appreciation of solution management, ALM, and DevOps practices. Preferred Certifications Microsoft Certifications (e.g. MB-210, MB-230, PL-200) Some of the best things about working at Avanade Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications) Real-time access to technical and skilled resources globally Dedicated career advisor to encourage your growth Engaged and he… Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look! Create a future for our people that focuses on Expanding your thinking, Experimenting courageously, … ERP Finance Consultant (Business Analyst) is responsible for identifying, developing, and deploying end‑user solutions in system implementation. Business Analyst ensures business requirements are adequately met and provides a variety of leadership and advisory services around project management, business process development, implementation support, and end‑user training as required. Additionally, leads project planning, implementation, and requirements gathering efforts across projects to work through complex problems. Acting liaison between Avanade clients and consultants, particularly during the initial phase of projects. Background in accounting and accounting processes are ideal. This position is open to candidates in most major US cities; Approved locations are listed on this requisition. Candidates are welcome to work remotely or out of one of our regional offices. Travel is required. Avanade’s Security Practice supports clients in protecting, detecting, and responding to cyber threats using Microsoft’s security ecosystem. This role sits within Security Operations and focuses on delivering managed and co‑managed security monitoring, detection engineering, incident response, and continuous improvement using Microsoft Sentinel as the primary SIEM and SOAR platform. The role operates in a client‑facing, delivery‑focused environment and collaborates closely with client security teams, Avanade delivery teams, and Microsoft partners. The Security Operations Manager is responsible for delivering security monitoring and incident response services using Microsoft Sentinel, helping clients detect, investigate, and respond to security threats in hybrid and cloud environments. This role contributes to the design, implementation, tuning, and ongoing operation of Sentinel‑based security solutions and supports clients in improving their security posture and operational maturity. The role operates in a matrixed delivery environment, working directly with clients, internal security architects, and Microsoft‑aligned teams. As a client‑facing role, this position is expected to demonstrate Avanade’s values, professional consulting behaviors, and a strong focus on quality and outcomes. Modern Workplace Endpoint Technical Lead United States Introduction: The Modern Workplace Endpoint Technical Lead is a senior technical role responsible for leading pre‑sales engagements, shaping endpoint solution designs, and driving delivery excellence across enterprise environments using Microsoft Intune, Windows Autopilot, and Cloud Endpoints (Windows 365 and Azure Virtual Desktop). This role bridges technical depth with go‑to‑market ownership to help clients modernize their endpoint estate at scale. Come Join Us: This is your opportunity to combine deep endpoint expertise with real go‑to‑market influence — owning the strategy, solution approach, and delivery quality for Modern Devices across some of the world’s most complex enterprise environments. You’ll bring together technical leadership, Microsoft platform mastery, and the ability to shape how organizations manage, secure, and transform their endpoint landscape. What you’ll do: Endpoint Architecture & Solution Leadership Lead the design and architecture of enterprise endpoint solutions across Microsoft Intune, Windows Autopilot, Windows 365, Azure Virtual Desktop, and mobile device management platforms. Define technical approach and solution blueprints for complex endpoint transformation engagements. Provide technical oversight and escalation management throughout the delivery lifecycle, ensuring quality and stability of endpoint solutions. Guide post‑implementation stabilization and continuous improvement across the endpoint estate. Modern Devices Go‑to‑Market Ownership Own the Modern Devices go‑to‑market motion by defining offering content, refining solution approach, and guiding pursuit strategy across Windows, Azure Virtual Desktop, Windows 365, and MDM platforms. Lead pre‑sales activities including solution shaping, client discovery workshops, and estimate development for modern endpoint transformations. Develop and maintain compelling collateral, proposals, and demonstrations that articulate the value of Avanade’s endpoint capabilities to client stakeholders. Integrate endpoint solutions with Power Platform and automation tools to streamline and optimize device lifecycle processes. Design automation frameworks for device provisioning, compliance enforcement, and operational monitoring. Leverage Microsoft 365 admin tooling and Endpoint Analytics to deliver data‑driven insights and continuous improvement recommendations. Quality & Delivery Leadership Provide technical leadership across delivery engagements, ensuring adherence to architecture standards, deployment quality, and client outcomes. Contribute reusable assets, delivery standards, and accelerators that improve quality, consistency, and velocity across endpoint engagements. Conduct technical reviews, code/configuration audits, and risk assessments to uphold delivery excellence. Stakeholder & Client Engagement Act as a trusted technical advisor for client stakeholders, translating complex endpoint requirements into clear, actionable solution strategies. Lead client‑facing workshops, architecture reviews, and executive briefings to communicate endpoint roadmap and transformation value. Build strong relationships with Microsoft account teams to align endpoint‑related opportunities and joint go‑to‑market activities. Team Leadership & Capability Building Mentor and coach team members in endpoint technologies, delivery practices, and client engagement skills. Shape the evolution of Modern Devices capabilities by contributing to community of practice initiatives, knowledge sharing, and internal enablement programs. Support recruitment and talent development to grow Avanade’s endpoint practice depth and breadth. The AI Architect Manager is a critical leadership role responsible for designing, developing, and scaling enterprise AI solutions aligned to business strategy and measurable outcomes. This role serves as a trusted advisor and subject matter expert, enabling clients to establish, mature, and scale their AI programs across the Microsoft ecosystem. The incumbent will lead AI architectural design and technical solutioning efforts by evaluating business processes, operating models, and application architectures to deliver scalable, secure, and high‑performing AI solutions tailored to client environments. This role is responsible for translating complex business requirements into actionable AI architectures that deliver tangible value. The AI Architect Manager will partner closely with cross‑functional stakeholders and global teams across Avanade, Accenture, Microsoft, and partner ecosystems to ensure a cohesive, enterprise‑wide approach to AI solution delivery, innovation, and capability development. This position requires a strategic and hands‑on leader capable of operating effectively in a complex, matrixed environment while driving innovation, collaboration, and high‑quality outcomes for clients. Key Responsibilities Provide leadership and oversight for AI solution architecture, ensuring alignment with client business strategies, technical requirements, and industry best practices. Translate business requirements into AI solution scope, value propositions, and scalable architectural designs in collaboration with AI teams and Solution Architects. Analyze client processes, systems, and data landscapes to identify AI transformation opportunities and recommend appropriate approaches based on client maturity. Lead solutioning activities including estimation, technical design, and proposal development across the pre‑sales and delivery lifecycle. Deliver AI engagements in roles including AI SME, Solution Architect, or Technical Architect, ensuring high‑quality outcomes. Provide governance, quality assurance, and best practice guidance across AI project teams related to delivery approach, design, and implementation. Facilitate client workshops, stakeholder meetings, and pre‑sales presentations to articulate AI value and solution approaches. Develop and contribute to AI assets, accelerators, and methodologies to enhance organizational capability and delivery efficiency. Collaborate across global teams and partner ecosystems to share knowledge, drive innovation, and scale AI capabilities. Priority Skill Agentic AI Solution Architecture Job Requirements Must be able to work nights, weekends, and holidays as operational needs dictate. Travel including internationally, as needed. IMPORTANTbefore applying for a job internally: Review this application criteria. You must already possess the appropriate visas and/or work permits required to live and work in the country the job is based. Do not apply until you have confirmed these authorizations are in place, or the job description states that international applicants will be considered. If you apply and are selected for a job at a higher level, it will be offered at your current level. You will be considered for promotion at the next eligible promotion period, except where subject to local law or contractual obligations. #J-18808-Ljbffr Avanade