Area Manager

Company Overview Established in 1952, Marsden Services offers comprehensive facility services to clients nationwide. We provide clients with high-quality and professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful with our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a Company that will support your growth. Position Summary CleanPower – a subsidiary of Marsden Services – is seeking an Area Manager who supervises and coordinates activities of associates, including cleaning, safety, and maintaining the contracted scope of work at accounts in the greater Chicago and northern Illinois markets. Key Areas of Focus Leadership – Demonstrate leadership and retain the right people to support the growth of our accounts Employee Engagement – Engage directly with our workforce to create a great employee experience Customer Engagement – Create “Raving Fans” through strong client relationships Growth – Identify opportunities to expand services, improve delivery, and support new business development Safety – Proactively lead safety initiatives to ensure a safe work environment Key Responsibilities Oversee day‑to‑day operations across assigned accounts, ensuring cleanliness standards and contract scope are consistently met Serve as the primary client contact, maintaining strong relationships and proactively resolving issues Lead, coach, and develop frontline associates and supervisors to drive performance and retention Ensure compliance with safety standards through audits, training, and accountability Manage staffing, scheduling, timekeeping, and payroll processes Monitor service delivery, inspect work quality, and implement process improvements to drive efficiency and customer satisfaction Skills and Qualifications Strong coaching mindset with ability to lead and develop teams Ability to clearly communicate expectations and drive accountability Proven ability to build authentic relationships with clients and employees Strong customer‑first mentality with a focus on service excellence Sound decision‑making and problem‑solving skills High level of integrity and alignment with company values Strong organizational, communication, and interpersonal skills Self‑motivated with a growth‑oriented and entrepreneurial mindset Experience Required Minimum of two (2) years of management experience leading frontline service employees across multiple sites Prior experience in janitorial, facility services, or a related service industry strongly preferred Experience with client‑facing responsibilities and/or business development is a plus Previous budgeting and/or P&L responsibility preferred Valid driver’s license with proof of insurance required High school diploma or GED required Work Environment & Travel Ability to work flexible hours, including evenings and weekends as needed Regular travel within the Spokane regional market Frequent driving between accounts, client meetings, and walkthroughs Business Conduct Commits to behave in compliance with the company’s values and Code of Conduct Promotes a culture of safety and leads by example Ensures compliance with operating standards Treats co‑workers with respect and professionalism Champions continuous improvement EEO Statement Marsden provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any protected characteristic under federal, state, or local law. #J-18808-Ljbffr