IT Communications Specialist
Full-time
Insight Global
Must-Haves
- Bachelor's degree in Communications, PR, Marketing, Journalism, IT, or related field (or equivalent experience).
- 5+ years of communications, stakeholder engagement, public relations, marketing, or technology communications experience.
- Strong writing, editing, presentation, and storytelling skills.
- Experience translating technical concepts for non-technical audiences.
- Experience working with executives, technical teams, and business stakeholders.
- Ability to independently manage multiple communication initiatives from planning through execution.
- Strong organizational, relationship-building, and project management skills.
Nice-to-Haves
- Experience supporting IT organizations or large technology initiatives.
- Change management, technology adoption, or digital transformation experience.
- Familiarity with Microsoft 365, ServiceNow, ERP systems, collaboration platforms, or AI-enabled tools.
- Executive communications and briefing materials experience.
- Survey analysis, reporting, dashboards, or data visualization experience.
- Cybersecurity awareness campaign experience.
- Experience developing award submissions and success stories.
- Public sector or local government communications experience.
- Familiarity with digital inclusion, technology modernization, or emerging technology initiatives
Day-to-Day
- Create and deliver internal IT communications around technology initiatives, changes, cybersecurity, and organizational updates.
- Translate technical concepts into clear, business-friendly messaging for employees and leadership.
- Partner with IT teams, project managers, and stakeholders to support technology adoption and engagement.
- Develop communication plans, campaigns, FAQs, executive presentations, and training materials.
- Manage employee surveys, stakeholder feedback, and engagement initiatives.
- Support cybersecurity awareness campaigns and employee education efforts.
- Promote self-service tools, digital adoption, and technology resources.
- Highlight IT accomplishments through success stories, awards submissions, and recognition programs.
Vacancy posted 10 hours ago
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