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IT Communications Specialist

Full-time

Insight Global

Must-Haves

  • Bachelor's degree in Communications, PR, Marketing, Journalism, IT, or related field (or equivalent experience).
  • 5+ years of communications, stakeholder engagement, public relations, marketing, or technology communications experience.
  • Strong writing, editing, presentation, and storytelling skills.
  • Experience translating technical concepts for non-technical audiences.
  • Experience working with executives, technical teams, and business stakeholders.
  • Ability to independently manage multiple communication initiatives from planning through execution.
  • Strong organizational, relationship-building, and project management skills.

Nice-to-Haves

  • Experience supporting IT organizations or large technology initiatives.
  • Change management, technology adoption, or digital transformation experience.
  • Familiarity with Microsoft 365, ServiceNow, ERP systems, collaboration platforms, or AI-enabled tools.
  • Executive communications and briefing materials experience.
  • Survey analysis, reporting, dashboards, or data visualization experience.
  • Cybersecurity awareness campaign experience.
  • Experience developing award submissions and success stories.
  • Public sector or local government communications experience.
  • Familiarity with digital inclusion, technology modernization, or emerging technology initiatives

Day-to-Day

  • Create and deliver internal IT communications around technology initiatives, changes, cybersecurity, and organizational updates.
  • Translate technical concepts into clear, business-friendly messaging for employees and leadership.
  • Partner with IT teams, project managers, and stakeholders to support technology adoption and engagement.
  • Develop communication plans, campaigns, FAQs, executive presentations, and training materials.
  • Manage employee surveys, stakeholder feedback, and engagement initiatives.
  • Support cybersecurity awareness campaigns and employee education efforts.
  • Promote self-service tools, digital adoption, and technology resources.
  • Highlight IT accomplishments through success stories, awards submissions, and recognition programs.

Vacancy posted 10 hours ago
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