End User Support Technician
ICONMA
End User Support TechnicianOur client, an IT Services and Consultant company, is looking for an End User Support Technician for their Charlotte, NC location. Responsibilities:The technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve end user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service.Client facing role - requires good communication skill and excellent customer support attitudeManage inventory of desktop hardware and software, ensuring availability and proper functioningRequirements:Strong understanding of desktop/laptop/mobile device support principles and practicesExcellent communication skillsFlexibility to support users in office as well as factory floor where applicableYears of experience: 8.00 years of experienceWhy should you apply?Health benefitsReferral programExcellent growth and advancement opportunities
Vacancy posted 2 days ago
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