Customer Service Representative

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day Compensation & Benefits Salary plus Bonus Paid Time Off (vacation and personal/sick days) Life Insurance Retirement Plan Growth potential/Opportunity for advancement within my office Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Bilingual English/Spanish a plus! People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Screening Questions If you do not have a P&C and or L/H, would you be willing to be licensed in the first 30 days? Are you bilingual? What language(s) do you read, speak, and write? What is your greatest strength? What interests you about this job? EEO Questions Are you a U.S. citizen? What is your race? What is your gender? Do you have a disability? Are you a protected veteran? #J-18808-Ljbffr State Farm Insurance Companies