Development and Marketing Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Development and Marketing Coordinator Full-time Hourly Lakeland HQ, Lakeland, FL, US 5 days ago Requisition ID: 1415 DEVELOPMENT AND MARKETING COORDINATOR Department: Development JOB SUMMARY The Development & Marketing Coordinator provides operational and administrative coordination that supports fundraising, donor stewardship, and Development team effectiveness. This position manages key Development processes, including gift processing, donor information and reporting, stewardship coordination, donor engagement support, and special projects. The Coordinator also provides administrative and operational support to the Marketing and Communications team, including production coordination, vendor management, budget tracking, and marketing collateral management. This position reports directly to the Executive Director of Development and works collaboratively with Development, Marketing and Communications, and other organizational leaders to advance fundraising and communication priorities. The Coordinator may interact with donors, prospects, volunteers, Board members and their spouses, and other stakeholders, representing One More Child with professionalism, responsiveness, and a high level of service. ESSENTIAL DUTIES AND FUNCTIONS Development Operations and Donor Support Manage gift processing and related administrative functions, including processing one-time gifts, maintaining accurate donor records, responding to donor inquiries, and coordinating timely gift acknowledgements and follow-up with Development team members. Maintain accurate and timely donor information and records in organizational databases and CRM systems, including Salesforce and OneCause, and prepare and distribute reports that support effective Development operations and donor information management. Provide responsive administrative and logistical support to the Executive Director of Development and the Development team, including coordinating mailing lists, mailings, invitations, scheduling, records, supplies, and other operational needs. Stewardship and Donor Engagement Coordinate and maintain the Development team’s stewardship calendar, ensuring donor communications, acknowledgements, events, and other engagement activities are planned and executed in a timely manner. Support the planning and execution of donor engagement activities and Development events, including preparing collateral materials, tour materials, invitations, and other resources. Identify opportunities to improve Development processes, donor experience, and long-term donor engagement and retention. Marketing Support and Production Support the Director of Marketing with the planning, coordination, and timely production of marketing and communications materials, including managing print and production vendors, obtaining quotes, placing orders, coordinating projects, and facilitating delivery. Coordinate marketing-related invoicing and payment processes and monitor assigned communications and program-area budgets to ensure accurate, timely, and responsible use of resources. Maintain marketing collateral inventory and coordinate replenishment to ensure frequently used materials are available as needed. Project and Administrative Coordination Coordinate special projects and initiatives that support Development and Marketing priorities, ensuring appropriate scheduling, communication, documentation, and follow-through. Maintain organized inventories, records, calendars, and other administrative systems necessary to support efficient team operations. Provide additional administrative and project support as needed to advance Development and Marketing objectives. Team Contribution and Continuous Improvement Demonstrate creativity, initiative, sound judgment, and a commitment to continuous improvement in support of organizational fundraising, donor engagement, and communications goals. Collaborate effectively across Development, Marketing, and other organizational teams to support shared priorities and ensure a high-quality experience for donors and stakeholders. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES N/A REQUIRED EXPERIENCE AND QUALIFICATIONS Two years of college or university education and/or equivalent professional work experience. At least two years of experience in an administrative, operations, customer service, development, marketing, or related role. Demonstrated ability to manage multiple priorities, projects, and deadlines with a high degree of organization and attention to detail. Demonstrated proficiency with Microsoft Office and/or Google Workspace and the ability to learn and effectively use CRM and database systems. Strong written and verbal communication skills, with the ability to communicate professionally and courteously with donors, volunteers, vendors, Board members, and colleagues. Demonstrated commitment to providing a high level of customer service and maintaining confidentiality when handling donor and organizational information. Ability to work independently, exercise sound judgment, take initiative, and follow through on responsibilities with minimal supervision. Commitment to ongoing professional development and willingness to pursue self-directed learning to expand knowledge and skills in fundraising, donor stewardship, marketing, and related areas. Commitment to the mission, values, and Christian faith of One More Child. PREFERRED EXPERIENCE AND QUALIFICATIONS Prior experience in fundraising, development, donor relations, or nonprofit operations. Experience supporting or coordinating fundraising, donor stewardship, or other mission-focused events. Experience working with donor databases or CRM systems, preferably Salesforce or a similar platform. Experience coordinating marketing, communications, print production, vendors, or related projects. Experience managing multiple projects, deadlines, budgets, or administrative processes in a fast-paced professional environment. COMPETENCIES Mission Alignment and Integrity – Demonstrates personal and professional conduct consistent with One More Child’s Core Values of Humble, Hungry, Wise, and Called; handles confidential donor and organizational information with discretion and integrity. Organization and Follow-Through – Effectively organizes work, information, files, and records; manages multiple priorities and deadlines; and follows through reliably on commitments with strong attention to detail. Communication and Relationship Building – Communicates clearly, professionally, and courteously, both verbally and in writing; builds effective working relationships with colleagues, donors, volunteers, vendors, and other internal and external stakeholders. Judgment and Problem Solving – Analyzes situations, identifies appropriate next steps, and uses sound judgment to resolve day-to-day challenges; demonstrates resourcefulness and creativity in developing practical solutions. Adaptability and Initiative – Works effectively in a fast-paced environment, adjusts to changing priorities, thinks on their feet, takes initiative, and works independently with appropriate direction. Learning and Information Management – Quickly comprehends, processes, and accurately applies information; learns new systems, processes, and tools; and demonstrates a commitment to continually developing knowledge and skills. SPIRITUAL QUALIFICATIONS It is the mission of One More Child to provide Christ-centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith. Have had a personal conversion experience with Jesus Christ and been scripturally baptized. Possess a sense of commitment to ministry through vocation. Hold a sincere desire to seek God and His kingdom. Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation. Be a member of a New Testament, evangelical church in the local community and attend regularly. Engage in witness activities as a normal part of life. PHYSICAL DEMANDS These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. The employee must be able to operate a forklift. Specific vision abilities required by this job include close vision. This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. The ability to lift up to 50 pounds (boxes, documents, or equipment) may be required on occasion. WORK ENVIRONMENT The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties. Job functions are performed primarily in a normal office or indoor environment but may include events in an outdoor setting. DISCLAIMER This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith. #J-18808-Ljbffr