Transportation - Protection Officer

Curio Wellness The Transportation Protection Officer performs a dual security and transportation function, supporting the protection of Curio Wellness facilities, employees, visitors, products, vehicles, money, and other valuables while executing safe, timely, accurate, and compliant delivery operations. The role patrols and monitors company premises, responds to alarms and disturbances, controls access, documents irregularities, and interacts professionally with employees, visitors, regulators, customers, dispensary personnel, and law enforcement as required. During transportation assignments, the officer communicates with drivers, customers, and dispensary employees; follows established routes; operates delivery technology; verifies manifests and delivery receipts; loads and unloads product; collects payments when required; protects the vehicle and its contents; and addresses delivery delays, discrepancies, and documentation issues. This position requires sound judgment, discretion, observation, safe driving habits, strong communication, and compliance with applicable cannabis regulations and company safety and operational standards. Please note: This position involves working with plant material, which may include exposure to pollen, allergens, and other plant-related substances. Applicants with known plant allergies or sensitivities are encouraged to consult with a healthcare professional before applying.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace a mindset of Extreme Ownership by taking responsibility for individual contributions and driving positive outcomes.
• Patrol industrial and commercial premises to prevent and detect signs of intrusion and verify the security of doors, windows, gates, restricted areas, and company property.
• Monitor and authorize the entrance and departure of employees, visitors, contractors, and other persons to help prevent theft and maintain site security.
• Answer alarms, investigate disturbances, and contact police or fire departments in emergencies, including fire or unauthorized persons.
• Circulate among employees, visitors, and patrons to preserve order, address rule infractions, and protect property.
• Operate detection devices and inspect security systems, equipment, and machinery to support operational readiness and identify evidence of tampering.
• Write reports documenting daily activities and irregularities, including property or equipment damage, theft, unauthorized persons, unusual occurrences, and delivery-related issues.
• Answer telephone calls, take messages, respond to questions, and provide information as needed.
• Communicate with drivers, customers, and dispensary employees to support delivery operations and smooth handoffs.
• Maintain contact with dispensary staff to coordinate delivery arrivals and exchanges.
• Handle, review, obtain, and verify manifest signatures and delivery receipts for accuracy and compliance.
• Operate a tablet-based delivery system and other approved technology to track shipments, update delivery status, and support timely deliveries.
• Monitor deliveries and address delays, invoice discrepancies, documentation errors, customer issues, and other exceptions, escalating concerns to a supervisor as appropriate.
• Pack and load product onto vehicles according to company specifications; safely unload and carry totes weighing up to 50 pounds as part of delivery operations.
• Validate delivery accuracy, maintain knowledge of loaded items, and ensure deliveries are completed using controlled methods.
• Protect product, money, valuables, and the transport vehicle during delivery operations to reduce the risk of theft and ensure safe delivery.
• Collect payments for deliveries when required and properly document delivery completion.
• Follow delivery instructions from supervisors and use maps, GPS, and approved technology to plan safe and efficient routes.
• Drive company vehicles safely and legally, follow speed limits and road safety rules, and practice safe driving habits.
• Maintain mileage logs and perform routine vehicle inspections, basic maintenance checks, and cleaning.
• Ensure compliance with applicable cannabis rules and regulations governing delivery activities, as well as company safety and operational standards.
• Provide professional customer service consistent with Curio Wellness expectations.
• Maintain strong oral communication and interpersonal skills when interacting with employees, customers, dispensary personnel, visitors, regulators, and law enforcement.
• Maintain flexible work availability, including weekends and overtime, based on operational needs.
• Comply with all HR policies, including confidentiality and non-disclosure requirements.
• Perform administrative functions and other duties as assigned by management.

QUALIFICATIONS

• Must be at least 21 years of age.
• High School Diploma or General Education Degree (GED).
• Minimum 3 years of law enforcement or security experience.
• Must have a valid Driver’s License with zero points or restrictions.
• Ability to operate a conversion van/box vehicle safely and legally.
• Must have a current Security license/concealed carry permit or the ability to obtain one in short order, as applicable to the location.
• Law enforcement/security firm experience is highly preferred.
• Ability to successfully obtain required Security Guard Professional licensing and credentials for handling cannabis, as applicable to the work location.
• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SUPERVISORY RESPONSIBILITIES

This position has no direct supervisory responsibility for others.

STATE EMPLOYMENT REQUIREMENTS

• Maryland: As a condition of employment, employees must comply with State of Maryland requirements, including providing fingerprints in the required format and consenting to an FBI Background Check.
• Missouri: As a condition of employment, employees must comply with State of Missouri requirements, including providing fingerprints in the required format and consenting to an FBI Background Check.

EQUAL OPPORTUNITY EMPLOYMENT

Curio Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.