Call Center/Dispatch Rep! Weekends Needed!

Payless Water Heaters & Plumbing Inc.

Job Description

Call Center Representative -Payless Water Heaters & Plumbing-

Full Time - Weekends Needed!!

Join Our Team!!

We are a fun, well-established plumbing company with over 20 years of serving our community!! We are looking for a friendly, dependable Call Center & Dispatch Representative to join our team!

Responsibilities:

Answer incoming customer calls
Schedule service appointments
Provide excellent customer service
Enter customer information accurately
Coordinate with dispatch and technicians

Qualifications:

Excellent communication and customer service skills
Basic computer skills
Ability to multitask in a fast-paced environment
Previous call center or customer service experience is a plus
Experience using ServiceTitan is a plus

What We Offer:

Competitive pay!!
Stable, long-term employment with an established company!!
Friendly, supportive team environment!!
Modern technology and software—including ServiceTitan—to make your job easier and help you succeed!!

What We’re Looking For:

Previous experience in customer service and/or dispatching preferred
Availability to work evenings
Ability to handle high call volumes and maintain professionalism
Typing speed of 35+ WPM and proficiency with computers
Must be reliable, responsible, and a team player
Must pass drug test/background check/authorized to work in the US

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Apply today and become part of a team that takes pride in providing exceptional plumbing service!

With a supportive work culture and the chance to truly make a difference in our customers’ lives, this is an opportunity you won’t want to miss!!

\nCompany Description

************
Our company is Payless Water Heaters & Plumbing Inc. We are Family Owned & Operated. We specialize in residential water heater repair and replacement! We are one of the largest Water Heater Installation companies in California. We use the best quality products on the market & we provide quality service to our customers. Happy Employees = Happy Customers!

Company Description

************\r\nOur company is Payless Water Heaters & Plumbing Inc. We are Family Owned & Operated. We specialize in residential water heater repair and replacement! We are one of the largest Water Heater Installation companies in California. We use the best quality products on the market & we provide quality service to our customers. Happy Employees = Happy Customers!

Apply

Vacancy posted 14 days ago

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