Product Manager, Specialist

Overview The CX Alpha Tiger Team Product Manager (S3) will join a cross-functional team and own and maintain the roadmap for the CX Alpha Tiger Team, supporting high-value experimentation and capability delivery across CX Alpha use cases. The CX Alpha program brings together product management, investment methodology, analytics, user experience, behavioral science, and technology to design and scale digital experiences that encourage positive investing behaviors and create measurable value for clients. Responsibilities Own and maintain the product roadmap for the CX Alpha Tiger Team, supporting high-value experimentation and capability delivery across multiple investor experience use cases. Prioritize experimentation opportunities based on client value, strategic importance, feasibility, and expected impact. Partner with cross-functional teams across digital product, marketing, data and analytics, legal, compliance, and technology to bring new CX Alpha concepts to life. Translate client needs, behavioral insights, investment methodology, and business priorities into clear product opportunities, hypotheses, and delivery plans. Help shape the broader CX Alpha vision and ensure Tiger Team priorities align with Personal Wealth’s goals and long-term strategy. Challenge business and technical partners to think creatively, evaluate options, and drive toward scalable, high-quality solutions. Refine the team’s lean experimentation toolkit, including the processes, infrastructure, and capabilities needed to test and scale personalized digital interventions. Improve the CX Alpha operating model by strengthening how the team collaborates with cross-functional partners. Qualifications Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred. Competencies Experimentation mindset: Comfort defining hypotheses, testing concepts, learning quickly, and scaling what works. Relationship orientation: Ability to build trust and influence across product, design, analytics, technology, marketing, legal, compliance, and business partners. Systems thinking: Ability to look across a complex client experience, connect dependencies, and identify scalable opportunities. Innovator’s mindset: Curiosity, comfort with ambiguity, and a willingness to challenge existing assumptions in pursuit of better client outcomes. Special Factors Sponsorship: Vanguard is not offering visa sponsorship for this position. #J-18808-Ljbffr Vanguard