Retail Store Supervisor/Key Holder - Carmichael

Job Summary Totals bill for merchandise, accepts payment, makes change for customers, and maintains and stocks store. Occasionally oversee and effectively manage all aspects of the retail sales environment. General Accountability May resolve customer complaints regarding sales and service. Directs and coordinates activities involving sales of products. Occasionally determines price schedules and discount rates according to guidelines set by owners. Assists in establishing strategic marketing plans to achieve corporate objectives for products and services. Stocks shelves, counters, or tables with merchandise. Sets up advertising displays or arranges merchandise on counters or tables to promote sales. Stamps, marks, or tags price on merchandise. Obtains merchandise requested by customer or receives merchandise selected by customer. Orders merchandise for customer when items not in stock. Answers customer's questions concerning location, price, and use of merchandise. Totals price and tax on merchandise purchased by customer to determine bill. Accepts payment and makes change. Wraps or bags merchandise for customers. Cleans shelves, counters, or tables. Removes and records amount of cash in register at end of shift. Calculates sales discount to determine price. Keeps record of sales, prepares inventory of stock, and orders merchandise. Performs other related duties as assigned or requested. Job Qualifications Minimum education: High school graduate or equivalent. Minimum experience: 3 years (Retail). Competencies Problem Solving – Identifies and resolves problems efficiently; gathers and analyzes information; develops solutions; uses reason. Oral Communication – Speaks clearly and persuasively; listens and gets clarification when necessary; responds informatively to questions; demonstrates presentation skills; participates in meetings. Written Communication – Writes clearly and concisely; edits work; presents data effectively; able to read and interpret written information. Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks. Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives recognition to others as appropriate. Customer Service. Sales and Marketing. Basic mathematical knowledge required. Physical Demands Regularly required to stand. Regularly required to talk or hear. Regularly required to use hands. Regularly required to reach with hands and arms. Dealing with very sharp objects. Required to bend, lift or climb. Required to lift light weights (less than 25 pounds). Required to lift moderate weights (25–50 pounds) via team lift. Occasionally required to lift heavy weights (50 pounds or greater) via team lift. #J-18808-Ljbffr Heroic Companies LLC