Guest Service Associate (All-rounder)

Job Description

Job Description

Benefits:

• Employee discounts
• Free uniforms

Job Summary

Are you high-energy, reliable, and ready to be the face of fun in Douglasville? Thunderzone is seeking a Guest Service Associate who thrives in a fast-paced environment. This isn't just a cashier jobyou are the "Conductor of Fun." Whether you are checking in a bowling lane, briefing a squad for a 2-story laser tag battle, or fueling up guests at the counter, you are the key to a great guest experience.

Responsibilities

• The First Impression: Greet every guest with a smile and assist them in navigating our 28 lanes, arcade, and laser tag arena.

• Transaction Mastery: Accurately operate the Point of Sale (POS) system, process payments, and provide receipts.

• Product Expertise: Stay up-to-date on our current specials (like our Friday Unlimited Bowling/Laser Tag bundles) to help guests get the best value.

• Cross-Training: Be willing to jump in where neededfrom the Front Counter to the Game Room or Laser Tag briefing room.

• Keep it Sharp: Maintain a clean, organized, and inviting environment during your shift.

Qualifications

• Age: Must be at least 1618 years of age.

• Communication: Ability to read, count, write, and communicate clearly with guests and teammates.

• Tech-Savvy: Ability to quickly and accurately learn our register and scoring systems.

• Team Player: A positive "can-do" attitude and a willingness to work well with others.

• Physicality: Ability to remain on your feet for extended periods in a high-energy environment.

Availability & Requirements (Mandatory)

We are a "Peak-Time" business. To be considered, you must meet the following availability:

• Late Nights: Willingness to work until 11:00 PM (SunThurs) and until 1:00 AM (FriSat) .

• Holidays: Availability to work all major holidays (we are open when the fun is happening!).

• Flexibility: Openness to a rotating schedule including weekends and opening shifts.

Benefits & Perks

• Competitive Wages: Get paid to work in the most exciting environment in town.

• Career Growth: Opportunities to move into lead or management roles.

• Fun Atmosphere: A high-energy workplace where no two days are the same.

• Employee Discounts: * FREE Bowling (including shoe rental).
  • FREE Laser Tag sessions.

  • Discounts on food and non-alcoholic beverages.

• Ongoing Training: Well give you the tools you need to succeed in the hospitality industry.