Registration Specialist I - ENT Clinic

Registration Specialist

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. The Registration Specialist I greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist I based on business needs of the department.

Education Required: High School Diploma or Equivalent

Experience Preferred: 1-2 Years Related Experience

Skills

• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills
• Able to work independently and collaboratively in a team
• Proficient in using computers and computer systems
• Ability to multi-task in a fast-paced environment

Licensure/Certification/Registration N/A