Operations Specialist

Our property is growing rapidly, and we are looking for a full-time night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, Compensation $14 - $16 hourly Responsibilities Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Process additional administrative, bookkeeping, and accounting procedures as required Make sure every hotel guest has a pleasant stay Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications Flexible overnight hours are required Must be computer proficient; experience with accounting or reservation software is a bonus Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Great communications and excellent customer service skills are required High school diploma or equivalent required; some college preferred About Company Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you! Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area. #J-18808-Ljbffr