IT Product Specialist

3B Staffing LLC

Job Title: IT Product Specialist - Broadcom Operations Insight (OI) Integrations

Location: Remote or Fairfield, CA

Job Type: Temporary (Contract)

Broadcom Operations Intelligence / Observability OI Expert Product Specialist, PCGJP00003848

Client: PG&E

Location: remote but the team is in Fairfield, CA so they need to support PST work hrs

6-12 months project

$95hr W2 pay rate to your USC, GC, F1 or H4 candidates

Interview process: 2 video interviews

TOP THING: Broadcom OI is a must...

EQUIPMENT REQUIRED: personal or vendor provided device. VDI or Citrix will be provided by the client.

Key Responsibilities

Own integrations into Broadcom Operations Intelligence / Observability (OI) including events, metrics, topology, alarms, and enrichment data.
Build and optimize ingestion pipelines across REST APIs, webhooks, connectors, and custom integration scripts.
Develop advanced dashboards, service models, correlation rules, and analytic views within Broadcom OI.
Implement data normalization, enrichment, and harmonization to ensure consistent event quality and actionable insights.
Lead the full SDLC for all OI-related enhancements:

requirements → design → development → testing → deployment → support.
Engineer automation workflows to reduce manual effort and improve signal quality.
Collaborate with SMEs from server, network, cloud, NOC, app teams, and automation teams to onboard new services into OI.
Manage discovery, onboarding, and metadata alignment across observability tools feeding OI.
Administer Linux (RHEL) environments and support containerized deployments (Docker / Kubernetes).
Produce high-quality documentation, integration diagrams, and operational runbooks.

Required Qualifications

5-7 years in enterprise IT operations, monitoring, NOC, or observability engineering.
Direct experience with Broadcom Operations Insight (event ingestion, dashboards, data models, connectors, analytics).
Strong background integrating monitoring tools into a central observability/AIOps platform.
Hands-on experience with REST APIs, JSON, XML, and data transformation workflows.
Proficiency in scripting (Bash, Python, or PERL) for automation and integration tasks.
Solid understanding of infrastructure (Windows/Linux/Unix), network concepts, and service topologies.
Experience working in container-based environments (Docker, Kubernetes).

Qualifications

Experience with complementary tools integrated into OI, such as:
Broadcom DX NetOps, Spectrum, UIM, APM
Grafana
Oracle Enterprise Manager
Dynatrace
PagerDuty
Familiarity with Postman for API testing.
Experience with ITSM/ticketing systems such as BMC Remedy and ServiceNow.
Exposure to CI/CD, DevOps methodologies, and automated deployment patterns.

Ideal Candidate Profile

You are a hands-on integration engineer who thrives in complex, multi-system environments. You don't wait for instructions-you create clarity, build solutions, and drive outcomes. You understand observability at an enterprise scale and enjoy the challenge of stitching diverse data sources into a unified OI experience. You communicate clearly, execute quickly, document thoroughly, and always think several steps ahead.
If there's ambiguity, you eliminate it.
If there's an issue, you diagnose it.
If there's a gap, you fill it.
This role needs someone who can build, integrate, and deliver-without supervision.

Apply

Vacancy posted 1 day ago

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