Utility Billing Specialist

Position Title Utility Billing Specialist Job Location City Hall City of Zephyrhills Salary Range Starting Salary: $36,117.90 / $17.36/hr. Pay Grade Z-153 Non-Exempt Fair Labor Standards Act Status Applicable. Minimum Qualifications High school diploma or GED. Experience in modern office practices and procedures, including operation of computers, phones, calculators, and other standard office equipment. Knowledge of utility billing procedures and utility collections preferred. Ability to understand and follow oral/written instruction and establish and maintain effective working relationships with co-workers and the public. Brief Description of Duties Responsible for the accurate processing of final and cycle bills. Reviews meter readings and utility bills to identify and remedy anomalies. Ensures that bills are transmitted monthly. Processes final work orders and prepares final bills. Processes requests for the initial start, cancellation, and/or change of service. Assists with customer phone calls, complaints, and leak adjustments. Completes other related duties as assigned. Employment Requirements Background check, credit check, and physical exam completed before employment. Possession and maintenance of a Florida driver license is also required before employment. Benefits The city of Zephyrhills offers medical, dental, life insurance, and Florida Retirement System (FRS) benefits. Testing To be determined. Closing Date Open Until Filled Position Available Date July 6, 2026 Equal Opportunity Employer The City of Zephyrhills is an equal opportunity employer & drug free workplace. #J-18808-Ljbffr