Senior Revenue Operations Manager

About the Opportunity The company helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune 500 leverage its award-winning technology to move their businesses forward with greater clarity and agility. The organization is top-rated on G2.com and Gartner Peer Insights. The team inspires each other to innovate and is proud of what is being produced. Team members spend each day thinking of new ways to help customers and contribute to the greater good of the company and surrounding communities. The focus is on assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by customers. This approach has led to becoming one of the 500 fastest-growing tech companies in North America for seven consecutive years. Why This Role is Exciting As part of Revenue and Sales Operations, this position will be a core member of the GTM team, effectively functioning as a chief of staff to senior sales leadership. The key roles and responsibilities of the Senior Revenue Operations Manager will encompass establishing, developing, and monitoring the heartbeat and cadence of the GTM business. This provides opportunities such as exposure and face time with executives and other teams within the company, informing GTM decision making, and feeling the energy and excitement tied to the Sales and GTM team(s) at one of the fastest growing companies. Key Responsibilities Develop and implement sales processes, policies, and procedures to increase efficiency and effectiveness of the sales organization. Oversight of sales processes, ensuring the sales team is following best practices and maximizing their productivity. Monitor and analyze sales metrics and data to identify areas for improvement and opportunities for growth. Collaborate with the finance and commissions team to ensure accurate forecasting, budgeting, and reporting of sales performance. Lead core functions within the GTM teams, such as modeling and maintaining sales territories, directing forecast cadence, and enriching CRM data. Collaborate with the revenue systems team to ensure tools and systems are in place to support the GTM strategy. Develop and maintain relationships with key stakeholders across the organization to ensure alignment and buy-in for GTM initiatives. Attributes for a Successful Candidate Consistent commitment to ruthless prioritization on behalf of stakeholders Bachelor’s degree in business, finance, or a related field. 5+ years of experience in revenue or sales operations, preferably in a SaaS or technology company. Experience with strategic territory planning, territory design, and quota planning. Working knowledge of the MEDDICC (or MEDDPICC) sales methodology and experience supporting organizations that utilize it. Track record of developing and executing project plans cross-functionally Strong analytical skills and experience with data-driven decision making. Experience with sales technology platforms (SFDC, Claude, GONG are all a plus) Strong communication and interpersonal skills with the ability to build strong relationships across the organization. Ability to work in a fast-paced, high-growth environment and manage multiple priorities and projects simultaneously. Perks (United States) Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage 401(k) with company match Competitive compensation & bonus program Flexible vacation (exempt) / Accrued vacation (non-exempt) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! Parental Leave Perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.