Business Analyst

Business Analyst

Goose is building the operating system for multi-service pet care businesses boarding, daycare, grooming, and training. Our platform streamlines operations, enhances the customer experience, and drives revenue growth. Headquartered in Chicago, we blend modern technology with industry know-how to serve an essential but historically underserved market.

In February 2025, we raised a $13.4M seed round from B Capital, First Round Capital, The 81 Collection, Imaginary Ventures, and BoxGroup. We're growing quickly and looking for a Business Analyst to help our customers get the data they need out of Goose.

What You'll Do

• Work directly with customers operators, owners, and their accountants to understand the reporting questions they're trying to answer
• Translate those questions into clear requirements by combining customer needs with a deep understanding of the Goose data model
• Build dashboards and visualizations in Omni that answer those questions in a way customers can actually use day-to-day
• Write SQL to explore the data, validate your work, and back up your visualizations
• Partner closely with the product teams that own the schema and data layer to surface gaps, inconsistencies, or new instrumentation needs
• Maintain and iterate on existing customer-facing reports as the data model and Goose's product evolve

What We're Looking For

• 2+ years in a business analyst, data analyst, or analytics-adjacent role
• Strong SQL you can write joins, window functions, and aggregations
• Experience building dashboards in a modern BI tool
• Comfort talking to non-technical stakeholders including customers and translating their questions into analyses
• A track record of learning a product's data model deeply enough to know what's measurable and what isn't
• Strong attention to detail and the instinct to double-check your numbers before they go out

Bonus Points

• Experience with Omni specifically
• Background in vertical SaaS, pet services, or other multi-location operations businesses
• Exposure to embedded payments data or operational/billing systems

What We Offer

• Competitive salary & meaningful equity
• Health, Dental, and Vision Insurance: 85% coverage for employees, 60% coverage for dependents
• Unlimited PTO (vacation, sick, personal, plus 5 company holidays)
• Opportunities for professional development and growth
• Collaborative and inclusive work environment