Housekeeper

Essential Functions Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction. Thoroughly and correctly cleans and sets up guest rooms according to Franchise and Veridea Group operational policies and standards to ensure guest satisfaction. Removes soiled bed and bath linens and replaces with clean linens. Removes trash and debris from guest room. Cleans all surfaces in bathroom area. Dusts all surfaces. Replenishes room amenities. Follows extra thoughtful care in stay over rooms. Completes checkouts in 45 minutes or less. Reports unusual circumstances to supervisor. Reports maintenance requests promptly. Turns in articles left in rooms, and registers them accordingly in Lost & Found logbook. Maintains clean and orderly car and vacuum cleaner to maximize job efficiency. Reports all "DO NOT DISTURB" or bolted door rooms to supervisor to ensure guest safety and maximize guest satisfaction. Organizes storage areas to ensure the quality of the contents and to maximize job efficiency. Checks stock to determine adequacy for days work. Restocks storage rooms and or carts. Pulls damaged and or rewash linen and returns in to laundry. Locks linen closets, linen chutes, trash chutes to ensure maximum safety and security at all times. Acquires working knowledge of the property and all facilities to respond to guest questions effectively. Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance to his or her attention so prompt corrective action can be taken. Performs other duties as requested or required. Job Duties Ability to accept directions and priorities from supervisor and reliably follow through on tasks. Ability to completely clean a guest room in 45 minutes or less. Ability to perform job duties with minimum disruption to the guests. Ability to be friendly and cheerful; interacts easily with strangers. Ability to cooperate and support others. Ability to work independently with little supervision. Ability to safely work with cleaning equipment and cleaning chemicals including vacuum cleaners, brooms, mops, etc. Ability to clean rooms in allotted time given by supervisor. Good hand dexterity required to dust, polish, make beds, fold towels, etc. #J-18808-Ljbffr