Front Office

Benefits 401(k) Health insurance Paid time off About the Role Neurosurgical Associates in Valencia, CA is looking for a motivated and personable Front Office team member to be the welcoming face of our practice. This is a fantastic opportunity to join a specialized medical team where your organizational skills and patient-first attitude truly make a difference every day. Responsibilities Greet and check in patients in a professional and compassionate manner Schedule, confirm, and manage patient appointments using practice management software Answer and route incoming phone calls, take messages, and respond to patient inquiries Verify patient insurance eligibility and collect co-pays at time of service Maintain accurate and up-to-date patient records and demographic information Coordinate referrals and authorizations with insurance providers Ensure the front office and waiting area remain organized and welcoming Requirements Prior front office or medical receptionist experience preferred Familiarity with medical terminology, EMR/EHR systems, and insurance verification Strong communication and interpersonal skills with a patient-centered approach Highly organized with the ability to multitask in a fast-paced clinical environment Proficient in Microsoft Office and general computer skills Professional, reliable, and a strong team player About Us Neurosurgical Associates is a trusted specialty practice serving the Valencia, CA community with expert neurological and neurosurgical care. Our patients rely on us for compassionate, high-quality treatment, and our staff takes pride in delivering an exceptional experience from the first point of contact. We foster a collaborative and supportive work environment where every team member plays a vital role in patient outcomes. #J-18808-Ljbffr