Director, Region Order Management

Job Description Summary: The Director, Region Order Management leads Region Managers and specialized order management activities, including Concentrate and Vendor Managed Inventory, across the North American Operating Unit (NAOU). This role partners cross-functionally with End-to-End Planning, Transportation, Customer Service, Co-Manufacturing, Customer Solutions, Sales, and other supply chain teams to ensure shipping facilities can effectively manage and execute their planned daily/weekly order volume. The Director identifies systemic opportunities within the assigned geography, develops and leads action plans that improve customer service and operational performance, and guides stakeholders through complex issues and change. Success requires deep knowledge of the NAOU supply chain, strong problem-solving and communication skills, sound prioritization, urgency, and the ability to work independently.Function Related Activities/Key Responsibilities:Support management of planned/unplanned activities for the assigned facilitiesDevelop customer and internal facing communicationsMonitor and ensure successful warehouse closing/openingsSupport process modernization and automationSupport supply chain project implementationsLead cross functional order management & customer service improvement initiativesAssist with natural/manmade disasters, Unplanned closingsMonitor metrics and adjust processes to ensure successful execution of Redirects, Dock Capacity, Transportation issues, Load weight initiativesMonitor and manage associate performance against daily tasks and expectationsSupport team absence with coverage of responsibilities as neededQualifications & RequirementsBachelor’s degree required10 or more years of experience in Customer Service, Supply Chain, or Warehouse Operations.Intermediate Microsoft Office applications skills required (Excel, Access, PowerPoint, Power BI)Willingness to experiment and iterate with Automation and emerging AI capabilities.Experience with SAP (P08, P40, BW, IC, R/3), OTMExperience with Salesforce (Thirsty)Knowledge of the Order to Cash Life CycleAdvanced understanding of Supply Chain ManagementAdvanced communication skillsLocation RequirementsAtlanta Office Complex RequiredSkills & CapabilitiesRegional Order Management LeadershipCustomer Fulfillment and Service OptimizationDigital Transformation and Automation EnablementProcess Standardization and Operational GovernanceSAP / ERP Expertise and Data Accuracy ManagementCross‑Functional Collaboration and Stakeholder InfluenceForecasting and Demand Planning AlignmentOperational Analytics and Performance ReportingContinuous Improvement and Workflow SimplificationLeadership Development and Capability BuildingWhat We’ll Do for YouShape Operational Advancement: Lead initiatives that redefine Coca‑Cola’s regional order management performance and strengthen fulfillment excellence for decades to come.Collaborate Across Systems: Partner with internal leaders, bottlers, and distributors to create seamless, agile, and integrated customer operations.Drive Innovation Through Data: Be at the forefront of digital transformation, automation, and analytics within Coca‑Cola’s operational ecosystem.Enhance Your Leadership Journey: Gain exposure to strategic decision‑making processes and cross‑functional leadership development while influencing how Coca‑Cola delivers every order to our customers.The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.Skills:Pay Range:United States: 137,000 - 164,000 USD Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.Annual Incentive Reference Value Percentage:30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.Location(s):United States of AmericaCity/Cities:AtlantaTravel Required:00% - 25%Relocation Provided:YesJob Posting End Date:October 21, 2026Our Purpose and Growth Culture:We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.SummaryLocation: US - GA - AtlantaType: Full time