Optical Sales Associate

Job Description

Job Description

We are seeking a friendly, detail-oriented, and patient-focused Optician to join our private practice eye care team at Eyecare Associates of Nampa. This role is responsible for supporting patients through the eyewear selection process, providing exceptional customer service, and ensuring accurate eyewear measurements, orders, and adjustments. The ideal candidate is knowledgeable in optical products, comfortable educating patients, and thrives in a fast-paced, team-centered environment. No optical experience? No problem — we will train the right person. 

• Medical
• Vision
• Dental
• Personal time off
• 401k
• Paid holidays
• No weekends
• Continuing Education
• Pay $18

• Assist patients with frame and lens selection based on prescription, and lifestyle needs
• Educate patients on lens options including progressive lenses, anti-reflective coatings, photochromic lenses, blue light options, and specialty lenses
• Accurately interpret and process eyeglass prescriptions
• Perform precise measurements including PD, segment height, OC height, and fitting adjustments
• Place eyewear orders, verify accuracy, and follow up with labs/vendors as needed
• Troubleshoot eyewear issues and provide adjustments, repairs, and patient education at dispensing
• Maintain a clean, organized optical area and assist with merchandising and frame board presentation
• Support clinic flow by working closely with doctors, technicians, and front desk staff
• Handle insurance and vision plan benefits as applicable
• Ensure patient satisfaction by delivering excellent customer service and resolving concerns professionally
• Maintain accurate documentation in the patient’s chart and optical system

• High school diploma or equivalent required
• Previous optical experience strongly preferred 
• Ideal for candidates with retail, sales, or customer service backgrounds.
• Comfortable working with multiple patients and tasks throughout the day
• Strong communication skills with the ability to educate patients in a clear and friendly way
• Professional, dependable, and team-oriented
• Detail-oriented with strong organization and follow-through
• Ability to handle patient concerns with empathy and professionalism
• Basic computer skills and comfort learning EHR/optical software