ServiceNow Business Analyst

Princeton, NJ


Order: 325998


Order Type : Temp


**No C2C, third-party, or sponsorships available for this opportunity.**

Job Title : ServiceNow Business Analyst

Location: Hybrid (4 days onsite, 1 day remote) | Princeton, NJ

Compensation: $65-68 per hour

Employment Type: Full-time, temporary (6-month engagement with possibility of extension)

Job Summary:

Our client is seeking a ServiceNow Business Analyst. This role focuses on gathering and documenting business requirements, translating them into clear functional specifications, and supporting the delivery of ServiceNow solutions in an Agile environment. The ideal candidate will bring strong ServiceNow experience, solid business analysis skills, and the ability to effectively bridge business needs with technical teams while ensuring alignment with SDLC and ITIL best practices.

Responsibilities:

• Gather, analyze, and document business requirements from stakeholders
• Create user stories, BRDs, FRDs, and functional specifications
• Collaborate with developers and technical teams to support ServiceNow enhancements and implementations
• Participate in Agile/Scrum ceremonies including sprint planning, reviews, and backlog refinement
• Ensure solutions align with SDLC and ITIL frameworks
• Facilitate communication between business stakeholders and technical teams
• Support continuous improvement of ServiceNow processes and platform capabilities

Requirements:

• 4+ years of experience as a Business Analyst or Functional Analyst
• 3+ years of hands-on experience working with the ServiceNow platform
• Strong understanding of SDLC, Agile/Scrum, and ITIL practices
• Experience writing user stories, BRDs, FRDs, and functional specifications
• Strong communication and stakeholder management skills
• Experience with Agile tools such as Jira or ServiceNow Agile Development (preferred)
• Experience in higher education environments (preferred)
• ServiceNow certifications such as CSA, CAD, or CIS (preferred)

Interested? Apply Now:

For more information regarding this position or other opportunities contact J & J at: View email address on click.appcast.io or View phone number on click.appcast.io.

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