Operations Coordinator

Job Description

Job Description

Position Summary: Manages the entire life cycle of permits and construction start rollouts, serving as the primary liaison between the company, contractors, and government agencies. Ensures all documentation is accurate, compliant with local codes and regulations, and submitted on time to help prevent project delays. Key responsibilities include permit application and submission, utility coordination, liaison and communication, permit tracking and compliance, and administration and recordkeeping.

Responsibilities

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Prepare and submit plot plans, lot inspections, and building permits to various municipalities in accordance with construction schedules and deadlines. Research, prepare, and submit permit applications, plans, and required documentation to applicable government agencies. Serve as the primary point of contact between contractors, architects, engineers, and municipal departments, including Planning, Building, and Public Works, and respond to inquiries promptly. Monitor the status of building permits, renewals, and approvals to ensure projects remain compliant with applicable regulations and timelines. Maintain accurate and detailed records of permits, approvals, plan revisions, fees, and other construction-related documentation. Assist the Starts Department with uploading required documents into shared house folders. Submit water meter setup applications and coordinate related requirements. Prepare and submit check requests and payments for permits, water taps, impact fees, and other applicable municipal fees. Maintain professional and courteous relationships with municipal departments and staff, conducting all business in a professional and ethical manner that supports customer service and the company’s reputation. Monitor the complete building permit approval process for assigned communities across various municipalities. Distribute approved construction documents to the Purchasing, Marketing, Design, Sales, and Construction departments. Process and document plan revisions and coordinate required timelines with affected departments. Scan and upload approved permitting documentation into the appropriate shared folders. Save construction documents received from the field to the shared drive and applicable house folders. Provide administrative support to the Construction Department as needed. Communicate changes to permit fees, utility connection fees, impact fees, and other municipal fees to the Division Accounting Department.

Key Qualifications: High school diploma or equivalent required. Minimum of one year of permitting experience preferred. Previous experience with a homebuilder, contractor, or construction supplier highly desirable. Strong computer skills, including proficiency in Microsoft Office, with an emphasis on Excel. Ability to read and interpret construction plans. Highly organized and detail-oriented, with the ability to manage multiple projects and deliverables in a fast-paced environment. Strong written and verbal communication skills, with the ability to collaborate effectively with internal and external business partners.

Benefits: In addition to competitive health insurance coverage for team members and their dependents, Risewell Homes also provides comprehensive benefits such as generous paid time off policies, like vacation, holidays, sick leave, jury duty, and bereavement; paid disability, parental and military leave; company-sponsored and voluntary term life, AD&D, and short- and long-term disability insurances; a 401(k) retirement plan with employer matching; and a wellness incentive program to help team members thrive both personally and professionally.

Physical Requirements: This is primarily a sedentary position. Requires the ability to hear, type and talk. Finger dexterity is required to operate a computer keyboard. The primary work location is a corporate office with low to moderate noise levels. Appropriate business apparel and professional appearance are expected.

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Supervisory Responsibilities: This position does not supervise other employees.

Travel Requirements: A valid driver’s license and active vehicle insurance is required at all times.

FLSA Classification:

Non-Exempt

Disclaimer: Risewell Homes is an equal opportunity employer. Candidates must be authorized to work in the United States. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this role. Management retains the discretion to add, modify, or remove job duties at any time.