Office Manager

Company Description Dental Excellence Group is a growing, doctor-owned dental organization with locations in Napoleon, Delta, and Sylvania, Ohio. Founded by Dr. Michael Carpenter, the group is dedicated to making dental care friendly, comfortable, and convenient, so patients feel confident and at ease. Teams across the practices provide exceptional patient care and a wide range of clinical services in modern, welcoming facilities. Dental Excellence Group maintains a strong reputation, reflected in its 5-star rating from more than 2,000 patient reviews. The culture is grounded in core values including Patients First, Kindness and Compassion, Doing What’s Right, Being Your Best, and Making Every Minute Count. Role Description The Office Manager is a full-time, on-site role based in Maumee, OH, responsible for overseeing daily operations of the dental office. This role includes managing front-desk workflows, supervising administrative team members, coordinating patient scheduling and check-in/check-out processes, and ensuring accurate billing and insurance documentation. The Office Manager helps maintain excellent patient experiences by supporting clear communication, efficient office procedures, and a welcoming environment. Additional responsibilities include monitoring office performance metrics, supporting compliance with practice policies and regulatory requirements, assisting with hiring and training of administrative staff, and collaborating with clinical leadership to align operations with practice goals. Qualifications Demonstrated skills in office administration, including scheduling, patient flow coordination, and records management. Experience with billing procedures, insurance verification, and basic financial tracking in a healthcare or dental setting. Strong communication, customer service, and interpersonal skills to support positive patient and team interactions. Leadership abilities in supervising staff, delegating tasks, and supporting performance and professional development. Proficiency with practice management or electronic health record (EHR) systems and standard office software (e.g., email, spreadsheets, word processing). High attention to detail, organization, and problem-solving skills to manage multiple priorities in a busy environment. Knowledge of dental terminology and workflows is preferred; prior experience in a dental or medical office is highly beneficial. Ability to work on-site full time in Maumee, OH, and align with the organization’s core values of patient-first care, kindness, integrity, and continuous improvement. High school diploma or equivalent required; additional education or certification in office management, healthcare administration, or related fields is a plus. #J-18808-Ljbffr Dental Excellence Group