Contact Center Manager

MCI Careers

MCI Careers is looking for a Contact Center Manager to oversee daily operations in Killeen, Texas. This leadership position demands strong communication and problem-solving skills along with expertise in contact center metrics. Responsibilities include managing overall operations, mentoring staff, and collaborating with clients to ensure service excellence. The role offers a competitive compensation package, and employees enjoy a variety of benefits including paid time off, health coverage, and opportunities for career growth. #J-18808-Ljbffr

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Vacancy posted 13 hours ago

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