Receptionist

Job Description

Job Description

About Us: The Law Firm of Julian Sanders is a reputable law firm dedicated to providing high-quality legal services to our clients. With a focus on integrity, professionalism, and excellence, we have built a strong reputation in the legal community.

Job Description: We are currently seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support to ensure the smooth operation of our office.

Responsibilities:

Greet clients and visitors in a friendly and professional manner.
Answer incoming calls and direct them to the appropriate person or department.
Respond to inquiries and provide information, including but not limited to directions, to clients and visitors.
Ensure the clients and visitors are comfortable while awaiting their respective parties.
Schedule appointments and maintain appointment calendars.
Manage incoming and outgoing mail, packages, and deliveries.
Maintain a tidy and organized reception area.
Assist with various administrative tasks as needed.
Update client records as needed.

Requirements:

High school diploma or equivalent

Law Firm Experience Preferred
2-3 years’ experience in a similar role
Excellent communication and interpersonal skills
Professional demeanor and appearance
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Supervisory Responsibilities: This job has no supervisory responsibilities.

Qualifications:

Verbal and written communication skills to interact clearly with customers, vendors and other employees.
Organization skills to keep accurate records and find important information quickly.
Time management skills to prioritize and complete a side variety of tasks throughout the day
Patience and listening skills to respond appropriate and interact positively with upset customers
Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
Must be able to multi-task.
Excellent customer service and de-escalation skills required to calm upset clients.

Benefits:

Competitive salary
Health insurance
Dental insurance
401(k) retirement plan
Paid time off