Houseperson

Job Description

Do you want to work for a company that puts people first and inspires your best? At HGV, we will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations! We are currently looking for a Houseperson to join our fantastic team at Daytona Seabreeze Resort located in Daytona Beach, FL.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Why do Team Members Like Working for us?

• Generous Paid Time Off Program and Sick days
• Daily Pay* - get your earned pay any time before payday
• 401(k) program with company match
• Employee Stock Purchase Program with a 15% discount
• Travel Discounts Program
• Tuition reimbursement
• Recognition Programs and Rewards
• Numerous learning and career advancement opportunities

What will I be doing?

• Attend to guest requests
• Identify and report preventative or other maintenance issues in the public area or guest rooms
• Remove used and replace with new linens, towels, and necessary products and supplies. Transport clean and dirty linen to and from Operations and the Buildings
• Properly maintain work carts/stations to optimize appearance and efficiency
• Ensure the resort follows all federal, state, and local laws, including OSHA
• Cleans guest corridors, landings, and stairwells, delivers guest requests, vacuuming, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
• Assists management in maintaining an accurate inventory of linen and supplies

What are we looking for:

• Previous hotel housekeeping experience
• Ability to speak basic English - to greet guest and respond to guest special request.
• Open and flexible availability, to include weekends and holidays
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service or similar related experience
• Previous Houseperson work experience
• Hospitality background

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

What will I be doing?

• Attend to guest requests
• Identify and report preventative or other maintenance issues in the public area or guest rooms
• Remove used and replace with new linens, towels, and necessary products and supplies. Transport clean and dirty linen to and from Operations and the Buildings
• Properly maintain work carts/stations to optimize appearance and efficiency
• Ensure the resort follows all federal, state, and local laws, including OSHA
• Cleans guest corridors, landings, and stairwells, delivers guest requests, vacuuming, carpet cleaning, and heavy cleaning of all assigned units, offices, and public areas in compliance with all standards of quality and productivity
• Assists management in maintaining an accurate inventory of linen and supplies

Qualifications

What are we looking for:

• Previous hotel housekeeping experience
• Ability to speak basic English - to greet guest and respond to guest special request.
• Open and flexible availability, to include weekends and holidays
• Work a full shift (8 hours) walking/standing with or without reasonable accommodation

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Previous customer service or similar related experience
• Previous Houseperson work experience
• Hospitality background