Senior Business Analyst - Fully Onsite in Columbia, SC -

Why is this position open: New Position - New contract role supporting the County's Cybersecurity Program and Documentation Recovery initiative. This is a repost of posting ID 13414 - do not submit any resources that were previously submitted to posting ID 13414.




Interview Process: Resume and work-product/portfolio review followed by one panel interview with IT leadership and key subject-matter experts. Candidates should provide sanitized examples of prior business-analysis deliverables such as process maps, workflow diagrams, requirements documents, current-state assessments, inventories, matrices, or comparable artifacts.
Duration of the Contract: 12 months




Possibility for Extension: Yes




Work Location: Fully Onsite - light travel to County offices and facilities throughout Spartanburg County.
Candidate Location: Candidate MUST be a SC resident or willing to commute or relocate to SC prior to starting the role at their own expense.

DAILY DUTIES / RESPONSIBILITIES:

Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders.

Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation.

Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points.

Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365.

Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization.

Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation.

Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer.

Facilitate review and validation sessions to ensure documented processes accurately reflect County operations.

Maintain a documentation backlog, status tracking, priorities, ownership, and dependencies.

Support development of documentation standards, templates, governance, ownership, review cycles, and repository organization.

PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):

1. Experience with documentation recovery, IT operational maturity, knowledge-management, or process-standardization initiatives.

2. Experience documenting cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes.

3. Experience with SharePoint-based documentation repositories and governance.

4. Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.

5. Government or other highly regulated environment experience.

PREFERRED EDUCATION/CERTIFICATIONS:
CBAP, CCBA, PMI-PBA, PMP, ITIL Foundation, or comparable professional certification. Certifications are preferred but will not substitute for demonstrated experience and strong work products.