On Site MES IT Coordinator

Req ID:377934NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a On Site MES IT Coordinator to join our team in Cincinnati, Ohio (US-OH), United States (US).Job Title: Site MES IT CoordinatorDepartment: Manufacturing Execution Systems (MES) – Center of Excellence (CoE)Location: Cincinnati, USAPosition SummaryThe Site MES IT Coordinator serves as the primary site-level IT and MES liaison responsible for coordinating Manufacturing Execution System (MES) implementation, deployment, and ongoing operational support across manufacturing facilities. This role acts as the critical interface between site operations, Quality, MSAT, Validation, IT/OT teams, Global MES organizations, vendors, system integrators, and offshore development teams.The successful candidate will possess strong expertise in MES platforms, manufacturing operations, and digital manufacturing technologies, ensuring seamless execution of MES programs from project initiation through go-live, hypercare, and steady-state support. The role will also drive automation and digital transformation initiatives that improve operational efficiency, data visibility, compliance, and plant connectivity.Key ResponsibilitiesMES Project Coordination & Site GovernanceServe as the primary site-level IT coordinator and governance contact for MES implementation and support activities.Act as the central point of communication between site stakeholders, Global MES teams, vendors, system integrators, and offshore delivery teams.Coordinate all phases of the MES lifecycle, including:Requirements gatheringSolution designConfiguration and buildTesting and validation supportTraining and user readinessGo-live and hypercareSupport transition and steady-state operationsTrack and manage site-level actions, risks, issues, dependencies, decisions, and readiness activities.Facilitate technical and functional workshops between business users and MES delivery teams.Drive alignment between local manufacturing processes and enterprise MES standards/templates.Business Process & Requirements ManagementSupport business process reengineering initiatives to improve manufacturing execution and operational efficiency.Capture and document business requirements, process gaps, user needs, and local operational constraints.Translate site requirements into clear and actionable MES functional and technical specifications.Ensure business requirements are effectively communicated to development, configuration, and support teams.Site Readiness & Deployment SupportCoordinate site readiness activities including:Infrastructure readinessUser access managementShop-floor devicesBarcode scannersLabel printersOperator terminalsSystem interfacesNetwork connectivitySupport testing activities by coordinating user participation, issue resolution, and closure of testing actions.Assist with training preparation, execution, and user adoption initiatives.Automation & Digital Manufacturing LeadershipLead automation and data integration projects across manufacturing sites from concept through commissioning and operational adoption.Coordinate technical delivery across:MES platforms (Rockwell MES, PharmaSuite, Siemens Opcenter, MasterControl, PAS-X, etc.)SCADA systems (Ignition, Wonderware, AVEVA, etc.)DCS platforms (Emerson DeltaV and similar systems)Data collection and historian technologies (OPC, AVEVA PI, Kepware, Litmus, etc.)Design and implement secure, scalable, and reliable shop-floor data collection architectures.Support Connected Plant and Industry 4.0 initiatives to improve plant maturity, operational visibility, and data-driven decision-making.Compliance, Validation & DocumentationCoordinate MES-related documentation readiness including:SOPsWork InstructionsUser GuidesTraining MaterialsSupport DocumentationPartner with Quality and Validation teams to support CSV activities and compliance requirements.Ensure MES solutions align with applicable regulatory and industry standards, including:GMPGAMP 5Annex 11 & Annex 2221 CFR Part 11Data Integrity requirementsCybersecurity best practicesMaintain documentation for decisions, issue resolutions, knowledge transfer activities, and support handovers.Operational Support & Continuous ImprovementManage site-level MES governance, including:Demand managementChange requestsIncident and problem managementPrioritization and escalationCoordinate L2/L3 MES support activities following implementation.Ensure MES systems do not negatively impact manufacturing operations.Identify recurring issues, training gaps, process inefficiencies, and improvement opportunities.Coordinate impact assessments, testing, documentation updates, training, and deployment activities for MES enhancements and changes.Vendor & Stakeholder ManagementBuild and maintain strong relationships with:OperationsManufacturing Science & Technology (MSAT)Quality AssuranceValidationSite IT/OT TeamsGlobal MES TeamsInfrastructure TeamsVendors and System IntegratorsManage third-party vendors and delivery partners to ensure compliance with technical, quality, cost, and schedule expectations.Champion change management initiatives and drive successful adoption of digital manufacturing solutions.QualificationsEducationBachelor’s degree in Engineering, Computer Science, Information Technology, Life Sciences, Automation Engineering, or a related discipline.Equivalent industry experience may be considered.Experience8+ years of experience supporting MES implementations or manufacturing IT projects within regulated manufacturing environments.5+ years of experience coordinating cross-functional teams during system deployments, upgrades, and operational support.5+ years of demonstrated experience supporting manufacturing operations and shop-floor systems.5+ years of experience working with global teams, vendors, system integrators, and offshore delivery organizations.Required Skills & CompetenciesTechnical Skills5+ years of strong understanding of Manufacturing Execution Systems (MES) and manufacturing operations.5+ years of hands-on or functional knowledge of MES platforms such as:Rockwell MES (preferred)Werum PAS-XSiemens OpcenterPharmaSuiteMasterControl5+ years of understanding of MES integrations with:ERP systemsLIMSAutomation systemsBarcode and labeling systemsReporting and analytics platformsShop-floor devicesKnowledge of SCADA, DCS, OPC, historian, and industrial connectivity technologies.Understanding of infrastructure, user access management, and manufacturing system support processes.Functional SkillsRequirements gathering and business process analysis.Business process reengineering and process harmonization.Project coordination and stakeholder management.Risk, issue, and change management.Training coordination and user adoption support.Soft SkillsExcellent communication, facilitation, and interpersonal skills.Strong stakeholder management and relationship-building capabilities.Ability to influence and align cross-functional teams.Strong analytical and problem-solving mindset.Ability to operate effectively in fast-paced manufacturing environments.Self-motivated with strong organizational and follow-up skills.Preferred QualificationsExperience in pharmaceutical, biotechnology, life sciences, or regulated manufacturing industries.Familiarity with Computer System Validation (CSV) practices.Knowledge of GMP, GAMP 5, Annex 11, Annex 22, and 21 CFR Part 11 requirements.Exposure to Industry 4.0, Connected Plant, Digital Manufacturing, and Smart Factory initiatives.Experience supporting multi-site MES deployments and global manufacturing programs.Travel RequirementsWillingness and ability to travel extensively (>50%) to manufacturing sites globally for project delivery, system deployment, training, commissioning, and operational support activities.About NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:Delivery - QAT Solutions - HP, Prov & LS - 1421910011