AI Enablement & Knowledge Innovation Leader (San Juan)
Full-time
UKG (Ultimate Kronos Group)
UKG seeks a senior leader to define knowledge architecture for CX Learning & Enablement, implementing AI, RAG, and workflow intelligence to deliver modern, searchable knowledge experiences that reduce friction for learners, agents, and partners.
You will own integrations across CMS, LMS, KM platforms; drive automation of content lifecycles; manage vendor evaluations and POC lifecycles; and partner with engineering, product, and support to map projects to business outcomes.
#J-18808-LjbffrVacancy posted 9 hours ago
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