Patient Services Rep

Job Title Patient Services Rep Location Barnabas Health Medical Group, 1980 Highway US-9, Old Bridge, NJ 08857 Department Old Bridge HUB Req # 0000250449 Employment Type Full-Time (Hourly) Shift Day (Mon–Fri 9:00 AM – 5:30 PM) Pay Range $21.07 – $26.22 per hour (based on experience) The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy. Essential Functions Performs patient check‑in and check‑out functions Answers routine questions in person and over the telephone Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail Creates and maintains health record information, files and organizes as needed Coordinates with insurance providers and handles pre-authorizations and certifications as necessary Qualifications Required: High School Diploma or General Education Degree (GED) Relevant experience and/or training, or equivalent combination of education and experience Demonstrates a clear understanding of the importance of patient satisfaction and safety Strong oral and written communication skills Attention to accuracy and detail Able to multitask and work under pressure Ability to work independently and in a team environment Preferred: Associate's Degree or Bachelor's Degree Previous medical receptionist experience or background in general office Knowledge of medical terminology and electronic medical record (EMR) systems Scheduling Requirements Shift Working: Monday-Friday, 9:00 AM-5:30 PM Day Shift Full-Time, 40 Hours Per Week Benefits Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Equal Opportunity Statement RWJBarnabas Health is an Equal Opportunity Employer. #J-18808-Ljbffr