Personal Insurance Account Technician - Buffalo, NY (Hybrid)

Personal Insurance Account Technician – Buffalo, NY (Hybrid)

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Location: Buffalo, NY     Type: Full Time

Due to recent growth and acquisitions, Lawley is in search of a Personal Insurance Account Technician in Buffalo, NY!  This person would be responsible for providing support to Personal Lines teams in obtaining, maintaining, expanding and servicing accounts. Along with checking all renewal, endorsements and cancellation documents for accuracy and secure corrections and preparing policies and product for delivery to insured and invoicing. The ideal candidate has servicing experience in personal lines and a P&C license. Lawley is a family-owned organization with strong core values and an emphasis on work/life balance. We encourage continuing education for all associates and support our team members in growing as insurance professionals. This position would include a full package, including benefits, paid parking, and a generous holiday and PTO schedule! If you have some insurance experience, and the desire to join one of the best places to work in Buffalo, please consider applying today!

Fundamental Components of the Job:

• Provide support to Personal Lines teams in obtaining, maintaining, expanding and servicing accounts
• Check all renewal, endorsements and cancellation documents for accuracy and secure corrections
• Preparing policies and product for delivery to insured and invoicing
• Refer gaps in coverage, low limits and other account deficiencies to the Account Manager
• Invoice all transactions within specified time frames

Other functions of the job:

• Expand and grow in your role when supporting miscellaneous duties as requested

Skills/Traits That We Value for This Role:

• At least one-year insurance experience in account servicing
• Property/Casualty License
• Relevant knowledge of insurance products, documents and usages
• Computers skills are a must, Applied & EPIC experiences is preferred
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education, college degree preferred
• Positive attitude, even in a high stress environment
• A passion to achieve results, and the resourcefulness to do so
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently
• Methodical, yet swift decision-making skills
• Precise communication skills, verbal and written, even under time constraints

What’s in It for You?

A bit about Lawley!

• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (70+ years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

Why Lawley? 

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $43,642.50 to $72,737.50.