Medical Office Receptionist

$17.00 - $23.00 Non-Exempt Medical Office Receptionist Benefits: Shift Differential Sick leave Closed on major holidays Free on-site parking CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Receptionist position will be part of our professional first contact staff.This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team and deliver high level of customer service. Medical Office Receptionist Responsibilities: Acknowledgeand greetpatients as they approach the desk. Reviewand updates all demographic/insurance information. Collectco-pays and balances as needed and enterpayment into patient account. Balancecash drawer at the end of shift. Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner.Routecalls appropriately taking accurate and complete phone messages when necessary. Schedule, cancel, or rescheduleappointments when necessary. Documentclinical messages in EMR based on established policy and procedures. Responsible for accurate documentation, reporting, and responses to patients relative to health issues. Followestablished scheduling protocols and directclinical concerns to the appropriate provider’s staff for triage. Performa variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying. Maintainconfidentiality at all times following the HIPAA guidelines. Medical Office Receptionist Education/Experience: High school diploma or general education degree (GED) required; one to two years of college preferred. Minimum of two years previous experience working in Health Care/ Medical Records required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience. Demonstrated knowledge of medical terminology and procedures. Knowledge of medical insurances and various policies/requirements necessary to obtain verifications. #J-18808-Ljbffr