Sr Lead Software Engineer: Customer Trust Assessment Platform

Job Description

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Senior Lead Software Engineer at JPMorganChase within the CONSUMER & COMMUNITY BANKING in the Fraud Technology team, you will be leading talented individuals to build NextGen orchestration platform using advanced AI capabilities in Java & AWS. 

Job responsibilities

• Provide technical guidance and direction to business and technology teams, including contractors and vendors

• Develop secure, production-grade code; review, debug, and improve code written by others

• Make and drive decisions that shape product design, application behavior, and operational processes

• Serve as a function-wide subject matter expert in one or more technical areas

• Advocate for and help teams adopt firmwide SDLC frameworks, tools, and engineering practices

• Influence peers and project stakeholders to evaluate and apply modern technologies where they provide clear value

• Promote an inclusive team culture grounded in diversity, opportunity, inclusion, and respect 

• Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.

• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

 

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 5+ years of applied experience in software development

• 10+ years of experience designing, developing, debugging, and maintaining applications in a large corporate environment

• Hands-on experience delivering system design, application development, testing, and operational stability

• Hands-on experience building AI agents and using AI-powered tools, including retrieval-augmented generation (RAG) pipelines and LLM APIs

• Deep knowledge in one or more technical disciplines (e.g., cloud, AI/ML), with strong understanding of modern engineering practices

• Strong hands-on experience with Java, Spring, and Spring Boot

• Experience designing and implementing REST APIs

• Strong AWS experience: ECS and Lambda, networking and core services knowledge (ALB, NLB, GWLB; VPC, subnets, security groups, IAM, CloudWatch)

• Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
• Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices

 

Preferred qualifications, capabilities, and skills

• Experience with NoSQL and relational databases (e.g., Cassandra, PostgreSQL, Oracle)
• Working knowledge of Agile delivery methods and CI/CD practices
• Experience designing resilient, secure internet-facing APIs (OAuth 2.0/OIDC, JWT, TLS/mTLS, rate limiting)
• Familiarity with middleware technologies
• Experience with Infrastructure as Code (Terraform)
• Experience with observability tools (logging, metrics, tracing)
• Cloud certification

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.