Volunteer Supervisor

Job Description

Job Description

CAPITAL CITY CASA

VOLUNTEER SUPERVISOR

JOB DESCRIPTION

Capital City Court Appointed Special Advocates (CASA) recruit, train, and supervise volunteers who serve as powerful voices for abused and neglected children, helping to navigate and guide them through the complexities of the court system. CASA volunteers are everyday community members appointed by a judge to advocate for children in need of care.

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:

Capital City CASA is offering a full-time, in-person Volunteer Supervisor position in Jefferson City. In this role, you will provide direction, support, and assistance to volunteers serving crime victim children with our program. We value a work environment that is respectful, professional, and confidential, and we are looking for someone who can work well with a variety of people. A bachelor’s degree in social work, criminal justice, or a related field is required, along with experience in working with volunteers and victim children’s advocacy and/or juvenile social work. Non-profit experience is preferred. We value excellent writing, organizational, and interpersonal communication skills, and the ability to work both independently and as a team player. Proficiency in Microsoft Word, Excel, and PowerPoint is a must. Background checks are required. We offer flexible hours and a comprehensive benefits package.

Applications will be accepted until the position is filled.

Full-time position (Salaried, exempt)

Salary $50,000-60,000

Reports to: Executive Director

Benefits:

• Generous paid holidays (14 days)
• Paid time off hour bank based on years of service (217.50 hours 1st year)
• Military Leave
• Jury Leave
• Bereavement Leave
• Medical insurance (94% by organization and 6% by employee)
• Dental and vision offered (employee paid)
• Retirement plan (match up to 3% of employee’s contributions)
• Professional development funding
• Flexible work schedule options
• Early 12 pm Friday office closure
• Mileage reimbursement

The Ideal person for this position is someone who:

· Is passionate about Capital City CASA’s mission.

· Highly motivated with strong communication skills.

· Has the ability to work with internal and external stakeholders, including CASA volunteers, children and their families, GALs, the judge(s), and fellow CASA co-workers.

· Is an energetic self-starter who can take initiative while working independently and can work collaboratively with co-workers.

· Thrives on building relationships and connections and can build those relationships through in-person, phone, and email approaches.

· Has experience in juvenile justice and child advocacy.

· Is goal-oriented and can learn software to track data.

· Displays a positive attitude, shows concern for children and our volunteers, and demonstrates presence, common sense, and good listening ability.

· Understands the effects of trauma and takes a trauma-informed approach to working with vulnerable populations.

· Can perform and remain calm in emotionally charged situations.

Key Responsibilities

• Maintain confidentiality.
• Follow and maintain Standards.
• Provide guidance, coaching, and support to a caseload of CASA volunteers as they advocate for children who have experienced abuse and neglect.
• Ensure volunteers are equipped to provide high-quality advocacy through ongoing training, feedback, and case consultation.
• Monitor case progress, maintain accurate documentation, and uphold National CASA standards, confidentiality, and professionalism.
• Collaborate with court professionals, child welfare partners, and the CASA team to advocate for timely services and positive outcomes for children.
• Attend Family Support Team meetings and court hearings as needed to ensure continuous advocacy.
• Assist with volunteer recruitment, training, retention, and continuing education.
• Respond promptly to volunteers and community partners while fostering positive working relationships.
• Participate in professional development opportunities and contribute to a collaborative, mission-driven team dedicated to improving the lives of children.

The most significant duties have been included in this description, acknowledging that other duties may be assigned/changed from time to time. The organization retains the right to modify this job description as needed to accurately reflect the duties of the position.

QUALIFICATIONS AND ENTRANCE REQUIREMENTS:

· Bachelor’s degree in Child Development, Social Work, Juvenile Justice, or a social-service-related field

· Commitment to CASA’s mission and vision

· Successful completion of CASA training

· Has worked with vulnerable children and family populations for at least two (2) years, ideally in the foster care system

· Must demonstrate collaboration and leadership ability, as well as experience in volunteer management and advocacy

· Previous non-profit experience preferred

· Ability to handle sensitive and confidential matters

· Successful completion of criminal background check and child abuse/neglect background check

· Excellent written, organizational, and interpersonal communication skills and the ability to work independently and as a team player

· Proficient with Word, Excel, and PowerPoint

WORK ENVIRONMENT:

· The job takes place in an office setting in Jefferson City. The employee may also travel to professional development training hosted by the Missouri CASA Association and National CASA Association around the state, as well as special events or other training hosted by partner agencies.

· Must be able to work weekends and evenings as required. Flexibility in the work schedule is provided.

Capital City CASA is a volunteer-based nonprofit dedicated to advocating for children who have experienced abuse and neglect. Through the support of highly trained Court Appointed Special Advocate (CASA) volunteers, we ensure children have a voice in the court system and a caring adult focused on their best interests. Our team is passionate, collaborative, and committed to creating brighter futures for vulnerable children in our community. If you're looking for meaningful work where your talents can make a lasting impact, you'll find purpose and fulfillment at Capital City CASA.

Company Description

Capital City CASA is a volunteer-based nonprofit dedicated to advocating for children who have experienced abuse and neglect. Through the support of highly trained Court Appointed Special Advocate (CASA) volunteers, we ensure children have a voice in the court system and a caring adult focused on their best interests. Our team is passionate, collaborative, and committed to creating brighter futures for vulnerable children in our community. If you're looking for meaningful work where your talents can make a lasting impact, you'll find purpose and fulfillment at Capital City CASA.