Director of Finance & Accounting

Director of Finance and AccountingThe Director of Finance and Accounting is a senior leadership role responsible for overseeing our dedicated accounting services business line. This leader will supervise and develop a team that includes a Senior and Staff Accountants, ensuring the delivery of timely, accurate, and client-centered financial reporting.The Director will be responsible for scaling the business line, establishing and reinforcing controls, improving efficiencies, and mentoring a team aligned to excellence and accountability.Leadership & Strategic OversightLead the Financial Accounting team responsible for delivering monthly, quarterly, and annual financial packages for commercial and association clients.Manage team capacity, performance, and alignment to client expectations and service delivery timelines.Establish and monitor team-wide KPIs such as client defined projects, on-time financial reporting, AR aging thresholds, and internal checklist compliance.Champion operational improvements and guide process innovation to increase accuracy, efficiency, and scalability of the business line.Team Supervision & DevelopmentSupervise and develop the Staff Accountants.Ensure team adherence to clear production schedules and financial deliverable timelines (typically 10th–20th of each month).Foster a learning culture through ongoing training, mentorship, and a strong feedback loop for both technical and client service performance.Monitor workload distribution and quality across the team to ensure timely completion of bank reconciliations, TICAMs, and AR reporting.Client & Stakeholder EngagementServe as the primary point of escalation for complex accounting issues or sensitive client requests.Oversee and support client communications protocols, ensuring property managers are looped into key financial updates and reporting cycles.Collaborate with the VP of Finance and Accounting and senior leadership to align financial services operations with broader organizational goals.Process Controls & TechnologyEnsure team members adhere to documented SOPs and contribute to their improvement.Oversee risk management practices, flag noncompliance issues, and champion the continuous improvement of internal controls.Partner with team members to optimize use of Yardi and other platforms, ensuring data accuracy, reporting consistency, and user confidence.Team Performance Drivers You'll OverseeAccounts Receivable Management : Ensure prompt collection practices, timely late fee application, and accurate aging reports.Financial Accuracy & Reporting : Lead a culture of high-quality reporting, with zero tolerance for missed deadlines or unreconciled discrepancies.Communication Cadence : Maintain consistent and professional communication with clients and internal stakeholders.Compliance & Internal Controls : Reinforce strong safeguards around data integrity, fraud prevention, and SOP execution.Technology Proficiency & Training : Promote software fluency and encourage proactive learning and sharing of knowledge across the team.QualificationsBachelor's degree in Accounting, Finance, or related field required; CPA or relevant certification a plus.7+ years of progressive experience in accounting, including supervisory experience; property accounting preferred.Deep knowledge of accounting principles, financial reporting, AR/AP practices, and budgeting.Advanced proficiency in Yardi and Microsoft Excel.Demonstrated experience leading high-performing teams and building operational systems from the ground up.Strong organizational, analytical, and communication skills.Ability to manage priorities, solve problems, and maintain professionalism in a fast-paced environment.Ideal TraitsStrategic and hands-on leader who sets high standards.Confident communicator with a client-focused mindset.Process-oriented with a continuous improvement mindset.Skilled mentor, motivator, and collaborator.Comfortable navigating ambiguity and growth.