Director, Patient Adherence & CRM Operations
Merck & Co.
Merck & Co. is seeking a senior leader to head Adherence Operations within the Patient Support CoE. You will own the Patient CRM, companion apps, refill coordination services, and adherence program design to keep patients on therapy after access and affordability barriers are cleared. You will oversee CRM adherence programs across brands, drive trigger logic and messaging cadence, and operationalize patient-facing digital tools while managing the adherence vendor ecosystem. #J-18808-Ljbffr Merck & Co.
$190.8k - $300.3k
...between brand teams and the Patient Support CoE for assigned therapeutic... ...capability concepts into operational and scalable solutions —... ...across Access, Affordability, and Adherence, supporting agile pod... ...constraints, data integration gaps, CRM configuration issues, and...OperationsCRMFor contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work- Merck is seeking a senior leader to own the Adherence Operations vertical within the Patient Support CoE. You will manage the Patient CRM, companion apps, refill coordination services, and adherence program design to keep patients on therapy after access and affordability...OperationsCRM
$142.4k - $224.1k
...improve the lives of patients worldwide. We are committed... .... The Associate Director, U.S. Patient... ...onboarding, and long-term adherence. This individual will... ...Patient Experience team, operating within a highly integrated... ....g., journey mapping, CRM/case management...OperationsCRMFull timeFor contractorsLocal areaWorldwideRelocationVisa sponsorshipFlexible hoursShift work$190.8k - $300.3k
Job Description Leads the Adherence Operations vertical within the Patient Support CoE , owning the Patient CRM, companion apps, refill coordination services, and adherence program design - the full set of capabilities that keep patients on therapy after access and affordability...OperationsCRMContract workFor contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work$142.4k - $224.1k
...between brand teams and the Patient Support CoE for assigned therapeutic... ...capability concepts into operational and scalable solutions —... ...across Access, Affordability, and Adherence, supporting agile pod... ...constraints, data integration gaps, CRM configuration issues, and...OperationsCRMFull timeFor contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work- ...-day bridge between brand teams and the Patient Support CoE for assigned therapeutic areas... ...disruption to live patient support operations. You will drive end-to-end patient strategy... ...with teams across Access, Affordability, and Adherence, manage #J-18808-Ljbffr Merck & Co.Operations
$255.8k - $402.7k
...Job Description The Executive Director, Patient Experience and Acceleration,... ...support program designs, operational requirements, and implementation... ..., access, affordability, adherence, FRM, DHH, legal, and compliance... ..., Hub and Hub Technology) : CRM platform, patient data...OperationsCRMFor contractorsLocal areaRelocationVisa sponsorshipFlexible hoursShift work$156.9k - $247k
...Vaccines and Infectious Disease, operating as part of the US commercial... ...portfolio. The Associate Director - US Market Engagement (HIV)... ...including claims, CDC, digital/CRM and other sources) to develop... ...development.- Strong experience with patient-level and healthcare data (...OperationsCRMFor contractorsWork at officeLocal areaRelocationVisa sponsorshipFlexible hoursShift work3 days per week- ...Description Serves as the day-to-day bridge between brand teams and the Patient Support CoE for assigned therapeutic areas, owning TA‑specific... ...designs and patient‑facing capability concepts into operational and scalable solutions - ensuring new capabilities fit into the...Operations
- Merck & Co., Inc. seeks an Executive Director for the Direct-to-Patient Platform to own the day-to-day operating model for DTP, including fulfillment, telehealth integration, and patient communications. The role partners with specialty pharmacy, fulfillment, digital, legal...Operations
- ...Technical Product Manager - Salesforce CRM Platform to lead the strategy, roadmap,... ...enable customer engagement, commercial operations, and business process transformation. This... ..., and stakeholder communications.Ensure adherence to governance, compliance, privacy, security...OperationsCRMFull timeLocal area
- ...Patient Support Travel Specialist, CAR-T Patient Support Solutions... ...ability to drive insights and operational enhancements in a dynamic... ...with program requirements Adhere to all SOPs to ensure program... ...to accurately log calls in a CRM platform, and a strong comfort...OperationsCRMLocal areaMonday to FridayFlexible hoursShift work
$137k - $235.75k
...recruiting for an Associate Director, Medical Communications & Scientific... ...is informed and inspired by patients, whose insights fuel our... ...SupportOversee the day-to-day operations of MSL Comms team, including... ...supporting and testing iConnect/CRM functions, and acting as an...OperationsCRMFull timeTemporary workWork experience placementLocal areaImmediate start- ...Zug, SwitzerlandJob Description:Senior Director, C&SP - Neuroscience & CardioLocations:... ...responsibility.This role is both strategic and operational. You’ll influence the direction of our... ...—and elevate how technology transforms patient impact—this is your opportunity.Required...OperationsFull time
- ...industry. We are looking for a talented Director of Scheduling to join our dedicated team... ...varying working conditions.Must be able to adhere to strict cleanroom gowning protocol.... ...anticipate challenges as we move projects toward operational readiness. IPS applies design and...OperationsNight shift
- ...sciences industry. We are looking for a Director of Process Controls to lead our US... ...standards, procedures, codes, and ordinances; adherence to project schedules; and provides... ...challenges as we move projects toward operational readiness. IPS applies design and delivery...OperationsWork at office
$156.9k - $247k
Job Description The Associate Director Quality and Standards (Q&S)... ...Value & Implementation (V&I) Operations, Quality & Standards (AD, Q&S... ...V&I as a science-driven and patient-committed organization. Attends... ...operating procedures (SOP) of SOPs. Adheres to the V&I QMS continuous...OperationsFor contractorsWork at officeLocal areaRelocationVisa sponsorshipFlexible hoursShift work$137k - $235.75k
...Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based... ...Medicine is seeking an Associate Director, Oncology Epidemiology to join our Global... ...Preferred Skills:Advanced Analytics, Clinical Operations, Cross-Functional Collaboration, Data...OperationsFull timeTemporary workLocal areaRemote work$137k - $235.75k
...Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based... ...the best talent for a Global Associate Director, Veterinary Oversight to be located in... ...Oversight provides global strategic and operational leadership for veterinary oversight...OperationsFull timeContract workTemporary workLocal areaImmediate startRemote work- ...the overall life enrichment program and operation of the Department in accordance with current... ..., CTRS through NCTRC; or an Activity Director Certified, ADC through NCCAP; or a... ...prefer one (1) of which was full-time in a patient activities program in a health care setting...OperationsWeekly payDaily paidFull timeLocal areaImmediate startFlexible hoursShift work
- ...seeking a Technical Support Manager to supervise and schedule daily operations of technical service representatives in the construction... ...Excel, PowerPoint) and Outlook; intermediate knowledge of ERP and CRM systems; Oracle EnterpriseOne and CRM OnDemand preferred. Team...OperationsCRMFor contractorsWork experience placementWork at officeFlexible hours
$190.8k - $300.3k
...strategy, delivery, quality, operational excellence, reliability at scale... ...costs and ensuring strict adherence to reliability and SLA standards... ...analytics, Field reporting, Patient, HCP, Account/Payer analytics... ...HCP, specialty pharmacy, and CRM data.Data synthesis: Proven...OperationsCRMFull timeFor contractorsWork at officeLocal areaImmediate startFlexible hours$122k - $212.75k
...recruiting for an Associate Director, Content Capabilities & Innovation... ...is informed and inspired by patients, whose insights fuel our... ...Omnichannel, Analytics, Content Operations, Technology, and agency... ...data across paid, owned, and CRM ecosystems for holistic performance...OperationsCRMFull timeLocal areaImmediate start$137k - $235.75k
...Titusville, New Jersey, United States of America Job Description We are searching for the best talent for Associate Director, Patient Data Management & Operations About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose...OperationsTemporary workLocal areaImmediate start- General Summary The Director of Day Camp is responsible for overseeing camp activities and... ...and staff, and supervising daily operations. The Director of Day Camp ensures that the... ...ensure effective program implementation and adherence to policies. Coach staff in delivering a...OperationsSummer workSeasonal work
$1,000 per month
...experience).5-7 years in marketing, marketing operations, or performance marketing roles.Skills,... ...working with marketing automation and CRM platforms (e.g., Salesforce Marketing Cloud... ...location.Regular and punctual attendance adhering to schedule established by leadership....OperationsCRMFull timeCasual workWork at officeShift workWeekend workAfternoon shift- ...in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based... ...Learn more at Johnson & Johnson is recruiting for a Director, Early Portfolio Alliance Management & Operations. Remote work options may be considered on a case‑by...OperationsContract workRemote work
$173.2k - $272.6k
The Director, Medical Coding is accountable for the global leadership of Safety Data Management... ...(ICSR) management, medical coding operations, quality oversight, inspection readiness... ...inspection readiness, regulatory compliance, and adherence to pharmacovigilance, GxP, ICH-GCP, and...OperationsFor contractorsLocal areaFlexible hours- ...innovations that improve the quality of life of patients with musculoskeletal disorders. Our team... ...Works closely with purchasing and operations departments to source products through... ...specifications for new product development Adheres to the letter and spirit of the company...OperationsWork at office
$117k - $201.25k
...merit. Job Function R&D Operations Job Sub Function... ...informed and inspired by patients, whose insights fuel... ...resource allocation, adherence to timelines and budget... ...Structure: Reports to Director Clinical Operations/Director... ...Research Managers (CRM), Program Delivery...OperationsCRMLocal areaImmediate startRemote workFlexible hoursShift work
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