Medical Receptionist

Job Description

Job Description

Front Desk Coordinator

Location: Knoxville & Clinton, TN
Schedule: Monday–Friday | 8:00 AM–5:00 PM
Pay: $17.00–$19.00/hour
Work Environment: Onsite | Must be able to float between the Middlebrook and Clinton offices

Position Overview

M Force Partners is seeking an experienced  Medical Receptionist to support front-office operations within an occupational health clinic. This position serves as a primary point of contact for patients, employees, employers, healthcare providers, and other partners while helping coordinate efficient day-to-day clinic operations.

The ideal  Medical Receptionist has 2–3 years of medical office experience and is comfortable working in a busy healthcare environment. This individual will support patient registration, appointment scheduling, occupational health services, medical records, employer communication, and other administrative responsibilities while maintaining accuracy and confidentiality.

This  Medical Receptionist position requires someone who is dependable, organized, professional, and comfortable traveling between the Middlebrook and Clinton office locations as needed.

Key Responsibilities

• Greet patients, employees, employers, and visitors in a friendly and professional manner
• Schedule and coordinate occupational health appointments, physicals, screenings, drug testing, and employee health services
• Register patients and accurately verify demographic, employment, and insurance information
• Manage patient check-in and check-out processes
• Collect applicable payments and fees
• Answer incoming telephone calls and respond to patient, employee, and employer inquiries
• Communicate professionally with employers, employees, healthcare providers, and internal team members
• Coordinate employer-required occupational health services and ensure required paperwork is completed accurately
• Maintain accurate electronic medical records and occupational health documentation
• Assist with medical records requests, forms, releases, and follow-up documentation
• Coordinate pre-employment and employee health requirements, including physical examinations, vaccinations, screenings, and testing
• Communicate testing information and follow-up requirements according to established policies and procedures
• Maintain patient confidentiality and comply with HIPAA and applicable occupational health privacy requirements
• Work closely with clinical staff and providers to maintain efficient patient flow
• Support workers' compensation and occupational health documentation as needed
• Monitor office supplies and assist with general administrative responsibilities
• Maintain a clean, organized, and professional front desk environment
• Float between the Middlebrook and Clinton offices based on staffing and operational needs
• Perform additional front office and administrative duties as assigned

Required Qualifications

• High school diploma or equivalent
• 2–3 years of medical office, medical front desk, or healthcare administrative experience
• Experience with patient registration, scheduling, or medical office operations
• Strong computer and data-entry skills
• Strong telephone and customer service skills
• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced clinical environment
• Ability to handle confidential patient and employee information professionally
• Understanding of HIPAA and patient privacy requirements
• Ability to work effectively with patients, employees, employers, providers, and coworkers
• Ability to work Monday through Friday from 8:00 AM to 5:00 PM
• Ability to float between the Middlebrook and Clinton office locations as needed

Preferred Qualifications

• Occupational medicine or employee health experience
• Experience with EMR or EHR systems
• Workers' compensation experience
• Experience coordinating DOT physicals
• Experience with occupational health screenings
• Experience coordinating pre-employment physicals, examinations, or testing
• Drug testing coordination experience
• Knowledge of occupational health documentation and medical office procedures

Job presented by M Force Partners

M Force Partners is a specialized recruitment partner connecting top-tier talent with leading organizations. With a deep understanding of engineering/technical, medical, professional and executive disciplines and industry demands, we deliver tailored recruitment solutions, including direct hire and contract placements, to ensure the right fit for both candidates and clients.

If this role isn't the right fit for you, we encourage you to explore our other opportunities at mforcepartners.com.

Do you know someone who may be a great match? Feel free to share this opportunity within your network.

Equal Opportunity Employer

M Force Partners is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

\nCompany Description

M Force Partners is a specialized recruitment partner connecting top-tier talent with leading organizations. With a deep understanding of engineering/technical, medical, professional and executive disciplines and industry demands, we deliver tailored recruitment solutions, including direct hire and contract placements, to ensure the right fit for both candidates and clients.

If this role isn’t the right fit for you, we encourage you to explore our other opportunities at mforcepartners.com.

Do you know someone who may be a great match? Feel free to share this opportunity within your network

Company Description

M Force Partners is a specialized recruitment partner connecting top-tier talent with leading organizations. With a deep understanding of engineering/technical, medical, professional and executive disciplines and industry demands, we deliver tailored recruitment solutions, including direct hire and contract placements, to ensure the right fit for both candidates and clients.\r\n\r\nIf this role isn’t the right fit for you, we encourage you to explore our other opportunities at mforcepartners.com.\r\n\r\nDo you know someone who may be a great match? Feel free to share this opportunity within your network