LIFESTYLE COORDINATOR

Lifestyle Coordinator

Four Hundred is a private, membership-based community of innovators, visionaries, and industry leaders. Since our founding in 2007, we have earned a reputation as one of the most respected names in luxury travel and hospitality, known for our meticulous attention to detail and results-driven approach. With a carefully cultivated network spanning over 140 countries and across diverse industries, we seamlessly blend global reach with a national presence and local expertise. Whether it's navigating complex challenges or creating extraordinary experiences, our commitment to excellence ensures we deliver unparalleled value to our members.

We are looking for highly motivated candidates to join our Hospitality department in an entry-level position as a Lifestyle Coordinator. The candidate must be able to provide premium service to our member community of high-net-worth families and individuals by servicing requests for a range of needs, including coordinating and booking dining reservations, events, tickets, beauty and wellness, luxury goods and services, personal staffing, florals, gifts, etc. This employee will report to the Head of Dining and Head of Events & Experiences.

Responsibilities

• Assist in fulfilling member requests across dining, wellness, experiences, gifting, and lifestyle needs
• Research and curate personalized recommendations tailored to each member's preferences and travel plans
• Communicate professionally and thoughtfully with members, their assistants, and vendors via email and phone
• Maintain and update member profiles, vendor contacts, and request records on a rolling basis in Salesforce
• Build familiarity with vendors and partners in key markets including New York, Miami, Los Angeles, London, and Paris
• Conduct ongoing research on new restaurant openings, events, and experiences in major operating cities and present to the Hospitality department on a rolling basis
• Have a bird's eye view and working knowledge of the locations Four Hundred services irrespective of experience in those locations
• Collaborate closely with the Hospitality department to share knowledge and ensure seamless member support across itinerary building, dining, beauty & wellness, events & experiences, and any other lifestyle-related requests
• Handle confidential member information and sensitive requests with the highest level of discretion and professionalism
• Participate in weekly Hospitality and team-wide meetings
• Provide coverage support for teammates and maintain awareness of active member requests
• Keep internal destination guides and shared resources current and up to date
• Exhaust all available resources and options before escalating a request

Qualifications

• Genuine passion for hospitality, luxury lifestyle, dining, and culture
• Strong interpersonal skills with a polished and professional tone in all communications
• Excellent verbal and written communication skills
• High level of organizational skills and attention to detail
• Proactive, resourceful, and solutions-oriented; comfortable navigating ambiguity and last-minute changes
• Proficient computer skills, including Microsoft 365; familiarity with Salesforce or similar CRM tools is a plus
• Availability and willingness to work mornings, evenings, and weekends as needed
• Willingness to learn and grow within the role

Salary Range + Benefits

Hourly rate commensurate with state minimum wage requirements. After 90 days, compensation transitions to the applicable state minimum salary threshold.

After 90 days of employment, employees are eligible for:

• Company-paid medical and dental benefits
• Company-matched 401(k) - Four Hundred matches 100% of the first 1% of elective contributions and 50% of the next 5%
• Paid time off (per year):
• 12 vacation days
• 10 bank holidays
• 6 sick days
• $75 per month stipend towards phone bill coverage

After first year of employment, employees are eligible for:

• Annual incentive bonus, 3% of annual base salary

Equal Employment Opportunity Statement

At Four Hundred, we are committed to fostering an inclusive, respectful, and equitable work environment. We make all employment decisions without regard to race, color, religion, sex, gender identity, age, disability, marital status, national origin, or any other protected class under applicable law. Discrimination and harassment of any kind will not be tolerated.

We believe that diversity in backgrounds, identities, and perspectives makes our organization stronger and more effective. This policy applies to all employees, interns, applicants, and contractors.