Director of Operations

Wellington Realty is a full-service commercial real estate firm with over 25 years of industry experience, offering a comprehensive suite of services tailored to meet the diverse needs of investors, owners, and tenants throughout Texas.

Job Summary

The Director of Operations will serve as the senior operational leader of Wellington Realty, overseeing Human Resources, Accounting/Finance, and Property Management operations. This role is responsible for driving operational excellence, implementing scalable systems, and ensuring consistent execution across the firm’s platform. The ideal candidate is both strategic and execution-oriented, with experience in operations, team leadership, and financial oversight.

Key Responsibilities

Property Management Oversight

• Direct and oversee the property management platform across all assets.
• Serve as the reporting line for the Director of Property Management and site-level teams.
• Ensure operational KPIs are met (occupancy, NOI growth, expense control, collections).
• Oversee asset-level budgeting, business plans, and performance reporting.

Accounting & Financial Operations

• Oversee property-level and corporate accounting functions.
• Ensure timely and accurate month-end closing, financial reporting, and bank reconciliations.
• Maintain internal controls, audit readiness, and compliance.
• Coordinate with third-party auditors, tax advisors, and lenders.
• Oversee cash management, AP/AR processes, and financial systems (e.g., Yardi).
• Partner with leadership on budgeting, forecasting, and performance tracking.

Human Resources & Organizational Development

• Lead all HR functions, including recruiting, onboarding, training, and retention.
• Develop and implement performance management systems and KPIs.
• Establish compensation structures and incentive plans aligned with the company's goals.
• Ensure compliance with employment laws and internal policies.
• Build and maintain a strong company culture aligned with Wellington’s core values.

Systems, Process & Technology

• Execute and maintain the company’s current scalable operational systems.
• Drive process improvements across departments to increase efficiency and accountability.
• Oversee technology stack related to operations (ERP, PMS).

Leadership & Strategic Execution

• Serve as a key member of the leadership team.
• Translate company strategy into operational execution.
• Identify risks and implement mitigation strategies.
• Drive accountability and performance across all operational teams.

Qualifications

• Bachelor's Degree.
• 4–7+ years of experience in Real Estate Operations, Property Management, or related fields.
• Experience overseeing Accounting/Finance functions.
• Proven leadership experience managing multi-disciplinary teams.
• Strong organizational, analytical, and problem-solving skills.
• Ability to operate at both strategic and tactical levels.