Senior Knowledge Management Lead — Hybrid & AI-Driven
Humana Inc
Humana Inc. is seeking a Senior Knowledge Management Professional to develop and manage knowledge assets, enabling efficient service delivery and AI/automation outcomes. The role involves collaborating with HR, Tech, and business lines to ensure quality and consistency across policies, procedures, and FAQs. You will define tagging, metadata, and workflows, monitor usage metrics, and support content lifecycle management while aligning content with service delivery and strategic initiatives. #J-18808-Ljbffr Humana Inc
Vacancy posted 3 days ago
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