Salesforce Product Manager

Description:
Remote in either Raleigh, NC or Charlotte, NC

Our client is seeking an experienced Salesforce Product Manager to lead strategic Salesforce initiatives supporting Treasury Management, Wealth Management, Merchant Services, Client Solutions, and Community Association Banking. The role will bridge business stakeholders and technology teams, translate business objectives into scalable Salesforce solutions, and drive roadmap execution, requirements management, and end-to-end product delivery. A major focus will be a greenfield Salesforce implementation within Treasury, defining future-state processes, user experiences, integrations, and operating models, while supporting existing initiatives across other banking lines.

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $75.00 to $80.00/hr. w2

Responsibilities:

• Partner with business leaders to define Salesforce product vision, strategy, and roadmap.
• Manage and prioritize a multi-year backlog of Salesforce enhancements and strategic initiatives.
• Establish success metrics and business outcomes for Salesforce enablement initiatives.
• Collaborate with leadership to align funding priorities, delivery timelines, and product goals.
• Gather, document, and refine business requirements into actionable user stories and epics.
• Own backlog prioritization and facilitate requirements clarification across business and technical teams.
• Leverage Salesforce capabilities, particularly Financial Services Cloud, to address business needs.
• Evaluate opportunities for new features, automation, workflows, and customer experience improvements.
• Lead discovery efforts for a new Salesforce implementation supporting Treasury Management.
• Collaborate with stakeholders to identify current-state processes, future-state requirements, and critical integrations.
• Define business processes, user journeys, data migration requirements, and operational workflows.
• Partner with technology teams to ensure successful solution design and implementation.
• Work closely with developers, architects, QA, integration teams, and stakeholders to ensure successful delivery.
• Coordinate Agile ceremonies including backlog grooming, sprint planning, reviews, and retrospectives.
• Manage dependencies across multiple projects and teams.
• Track risks, issues, and delivery progress while removing obstacles.
• Support user adoption, training, change management, and process documentation.
• Coordinate production releases and post-deployment support activities.
• Assist with Level 1 support escalation and issue triage when needed.
• Drive continuous improvement of business processes and Salesforce utilization.
• Partner with technical teams on API, integration, and data migration initiatives.
• Participate in requirements validation and solution design discussions.
• Review technical approaches and ensure alignment with business objectives.
• Understand data flows, system integrations, and enterprise architecture considerations.

Experience Requirements:

• 5+ years in Product Management, Product Owner, or Salesforce Business Systems roles.
• Hands-on experience supporting Salesforce implementations and enhancements.
• Banking or Financial Services industry experience.
• Experience supporting Treasury Management, Merchant Services, Commercial Banking, Wealth Management, Lending, Deposits, or related domains.
• Experience in Agile environments utilizing Jira and Confluence.
• Proven ability to manage product roadmaps, backlogs, user stories, and stakeholder relationships.
• Experience with requirements gathering, process analysis, and business process redesign.
• Strong communication and executive presentation skills.
• Self-starter who can operate independently and escalate issues appropriately.
• Preferred: Salesforce Financial Services Cloud experience.
• Preferred: Experience with greenfield Salesforce implementations.
• Preferred: Knowledge of Treasury Management systems and banking operations.
• Preferred: Technical understanding of APIs, integrations, JSON, and data migration strategies.
• Preferred: Experience with CRM transformation initiatives.
• Preferred: Salesforce certifications such as Administrator, Business Analyst, Product Owner, or Financial Services Cloud.
• Preferred: Prior experience supporting Wealth Management or Commercial Banking organizations.

Recruitment Transparency Notice

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact .

About Eliassen Group:

Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve.

Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!