Licensed Insurance Customer Service

Licensed Insurance Customer Service

Steve Vinklarek - State Farm Agency, located in West Lake Hills (Austin, TX) has an immediate opening for a full-time Licensed Customer Service Representative. Must have recent State Farm experience and an active Property and Casualty license with proven sales track record, a Life & Health license is preferred but not required.

This is an in-office job in our local agency located in West Lake Hills (Austin), TX. We will also consider a flexible schedule where one day a week, you can work remotely if you are very well-trained and experienced. Being bilingual in Spanish would be very well-received.

Offering up to $1,000 sign on bonus for the right candidate

Flexible schedule - 1 remote day per week

Will also consider a relocation incentive for qualified candidates!

Please only apply if you meet the following criteria:

• Active Property and Casualty insurance license
• Recent State Farm or related insurance experience
• The ability to commute to our local West Lake Hills (Austin, TX) location daily.

Role Summary:

The main role is to ensure excellent service standards, respond efficiently to customer inquiries, maintain high customer satisfaction and support our awesome sales team! Ideal candidate is a professional with a great attitude. Someone with an outgoing, energetic, vivacious personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others. This is a fun team and a busy office; we need someone who will thrive in a team environment.

Responsibilities include but not limited to:

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Benefits:

• Income up to $80k, including bonuses & commissions, depending on experience
• Valuable experience
• Rewarding career opportunity with growth potential and advancement within the agency
• Group Insurance & Retirement - Depending on number of hours
• Blue Cross/Blue Shield Group PPO (health insurance)
• Dental & Vision insurance
• Retirement plan with company match
• Up to $1,000 Sign on bonus for the right candidate
• Will consider relocation incentive for qualified candidates.

Requirements:

• Recent State Farm Sales experience or related insurance experience preferred
• Property and Casualty license required
• Life and Health license preferred
• Customer Service and/or Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Self-motivated
• Ability to multi-task
• Ability to effectively relate to a customer

About Our Agency:

Steve Vinklarek is a native Texan and has been passionate about all things State Farm since he was a young boy. He is the fourth State Farm agent in his family, representing over 150 years of experience serving the community through all State Farm has to offer. To say he is a big believer in the Red and White is an understatement. Through this passion he has attracted a team of highly motivated and fun-loving individuals and is currently looking to add to his team!

This is not your typical agent opportunity, a few things that set us apart

• Steve possesses his securities licenses and is interested in training his employees on selling beyond P&C providing more financial opportunities.
• Agency is located in West Lake Hills (Austin, TX) giving you access to an affluent area of Austin and more opportunities to grow our book of business.
• Our agency is thriving right now and growing very well, as our rates are super competitive.
• You will experience a unique perspective regarding insurance and how an insurance agency operates.
• Our office's guiding principles are; treat people the way you would want to be treated in the same or similar circumstances and give all our clients and potential clients appropriate informed choices.